- Responsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, kitchen operations, catering and banquet operations. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
- Oversee the management of restaurants, bars and outlets.
- Oversee the management of the kitchen operations.
- Oversee the management of catering operations.
- Oversee the management of banquet operations.
- Manage staff within the hotel's organization structure and human resource and hotel policies.
- Communicate regularly with food and beverage staff and conduct effective staff briefings.
- Provide a professional, advisory and executive support service to the General Manager to assist in meeting strategic goals.
- Establish systems which monitor the achievement of departmental goals.
- Ensure compliance with business operations and hospitality laws.
- Work with sales to manage the development of new products and services.
- Develop quality management systems.
- With
Purchasing Manager, develop and monitor the implementation of
purchasing procedures.
- Manage the delivery of high-quality service to guests.
- Access and use Food and Beverage computer programs.
- Achieve budgeted revenues, prepare monthly forecast, monitor and control food, beverage and labor costs, and maximize profitability within all areas of the food and beverage department. Participate in the preparation of the annual departmental operating budget and financial plans that support the overall objectives of the hotel.
- Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.
- Work with Human Resources on manpower planning and management needs.
- Work with Director of Finance in the preparation and management of the Department's budget.
- Complete the other tasks and jobs which assigned by the leader.
- Bachelor's degree in hospitality management, Tourism Management, or a related field.
- At least 5 years of experience in a front office managerial position or equivalent role at a 4- or 5-star hotel.
- Good English communication skills (additional foreign languages are a plus).
- Strong leadership, management, and staff training skills.
- Excellent problem-solving and decision-making abilities.
- In-depth understanding of international hotel service standards.
- Proficient in hotel management software (Opera PMS) and office computer skills.
- Other requirements:
- Good appearance and professional demeanor.
- High sense of responsibility and ability to work under pressure.
- Flexible working hours (willing to work on weekends and holidays).
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Giám đốc
Học vấn
Cử nhân
Kinh nghiệm
5 - 10 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Quản lý điều hành,
Hóa chất / Sinh hóa / Thực phẩm
,
Khách sạn