This position is responsible for leading the overall operation of MM Mega Market Distribution Center to ensure safe, efficient and cost-effective warehouse operations while delivering high service levels to stores and business partners.
The DC Manager is accountable for:
- Ensure excellent day-to-day warehouse operations across inbound, storage, replenishment, picking, packing, dispatch and inventory control.
- Deliver productivity, service level, cost, quality and inventory accuracy targets.
- Lead and develop all DC functional teams including Operations, HSSE, Quality Assurance, HR Administration and Data/System Management.
- Build a strong safety culture and ensure full compliance with company policies, legal regulations and food safety requirements.
- Drive continuous improvement initiatives, warehouse optimization and digitalization to improve operational efficiency.
- Develop organization capability and succession pipeline to support sustainable business growth.
ROLES
Warehouse Operations
- Manage end-to-end DC daily operations including Receiving, Put-away, Storage, Replenishment, Picking, Packing, Loading and Dispatch.
- Ensure on-time and accurate deliveries to all MM stores.
- Monitor warehouse capacity utilization and optimize storage layout.
- Ensure inventory accuracy through cycle counting and stock reconciliation.
- Control warehouse productivity and labor utilization.
- Optimize warehouse operating costs while maintaining agreed service levels.
- Manage peak season operation planning and execution.
- Coordinate closely with Transportation, Commercial, Replenishment, Supply Planning
- Design and define logistics network, long-term, mid-term plan, develop business case & implementation plan for warehouse & transport projects
- Develop and monitor order to delivery synchronization in order to minimize warehouse & transport cost and flatten volume of delivery to stores by setting proper delivery window
- Monitor daily operation of warehouse & transport performance as business target (service level/profitability) and minimize loss/claim
- Develop effective/professional logistics team
Safety, Security & Compliance
- Lead HSSE activities across the Distribution Center.
- Ensure full compliance with Health, Safety, Security and Environmental standards.
- Maintain food safety standards and legal compliance.
- Lead accident prevention initiatives and risk assessments.
- Ensure warehouse equipment and facilities are properly maintained.
- Drive Zero Accident culture across the DC.
Quality Assurance
- Ensure product quality throughout warehouse operations.
- Manage damaged goods process and quality investigations, claim process.
- Lead internal and external audits.
HR & Admin
- Lead manpower planning and workforce optimization.
- Manage recruitment, onboarding and retention of DC employees.
- Develop training plans and competency development programs.
- Build high-performance culture and employee engagement.
- Conduct performance management and succession planning.
- Ensure compliance with labor regulations and company policies.
Data Management & Systems
- Lead DC Master Data and Warehouse System governance.
- Ensure accuracy of warehouse transactions in DC Tool and GOLD systems.
- Manage document control and operational SOPs.
- Develop operational KPI reporting.
- Support warehouse digitalization and system enhancement projects.
- Ensure data integrity and reporting accuracy.
Financial
- Develop and manage DC operating budget.
- Monitor warehouse operating expenses and productivity.
- Analyze operational KPIs and identify improvement opportunities.
- Deliver annual productivity and cost-saving initiatives.
- Ensure achievement of service level, inventory and financial KPIs.
People Leadership
- Lead and coach warehouse management team.
- Develop supervisors and future leaders.
- Foster cross-functional collaboration.
- Build a culture of accountability, ownership and continuous improvement.
- Promote company values and customer-centric mindset.
Continuous Improvement
- Lead Lean Warehouse and Continuous Improvement initiatives.
- Optimize warehouse layout, processes and resource utilization.
- Lead automation and technology implementation projects.
- Benchmark warehouse best practices.
- Support Supply Chain transformation initiatives.
Requirements:
- University degree
- More than 5-8 years' experiences in logistic operation and Warehouse management level
- Good at commercial analysis
- Strong leadership and customer orientation
- Ability to think and plan ahead
- Clear communication
- Good in English & Computer skills
Địa điểm làm việc: KCN Tân Đông Hiệp B, đường số 1&5, P. Tân Đông Hiệp (Dĩ An - Bình Dương cũ)