editor Operation - shopeefood

Systematizing all processes and knowledge to update on Salesforce/System.

Support updating information and menu of new merchants. Continuously enhance the merchant and menu display consistency.

Monitor daily operation of in-house Editor activities within propose initiatives in order to improve Editor's processes as well as brings merchant's experience.

Working closely with other stakeholders to solve issues regarding Merchant's menu/promotions displayed on app.

Maintaining Editor report up to date: inbound volume, handle volume, backlogs.

Other tasks assigned by line manager.