Electronics Service Technician

Mô tả Công việc
ESSENTIAL DUTIES AND RESPONSIBILITIES
Core duties and responsibilities include the following:
· Provide technical service support to customers via telephone, onsite visits, and other communication channels.
· Diagnose, troubleshoot, and resolve electrical and electronic issues related to:
o Frequency inverters
o Controllers
o 3-phase asynchronous motors
o Synchronous motors
· Perform onsite and remote technical support activities.
· Repair and maintain inverters, controllers, motors, and related electronic equipment within the workshop.
· Identify technical problems and document solutions for future reference and continuous improvement.
· Ensure high levels of customer satisfaction through timely and effective support.
· Coordinate with internal departments to ensure prompt resolution of customer issues.
· Maintain clear and professional communication with customers and team members.
· Stay updated with the latest technologies and advancements in automation, electronics, and drive systems.
· Comply with company policies, safety procedures, and quality standards during all service activities.