MUST HAVE
ERP Implementation & Administration
- Lead end-to-end ERPNext implementations: scoping, configuration, data migration, testing, and go-live
- Customize DocTypes, workflows, Print Formats, and role-based access controls
Integrate ERPNext with CRMs, payment gateways, third-party APIs, and reporting dashboards
- Deliver user training, technical documentation, and ongoing post-deployment support for Canadian clients
Full-Stack Development
- Design and build full-stack web applications: responsive front-end, RESTful APIs, and scalable databases
- Integrate web applications with ERP systems, CRMs, and automation platforms
- Write clean, well-tested, documented code using professional Git-based workflows
NICE TO HAVE
IT Helpdesk & Technical Support
- Provide Level 1-2 helpdesk support to Canadian staff and clients under MSP service delivery standards
- Troubleshoot hardware, software, VPN, Microsoft 365, email, and endpoint issues
- Handle user onboarding/offboarding, account provisioning, ticket logging, and SLA compliance
Cybersecurity & AI Automation
- Apply security best practices (NIST, CIS frameworks) across all development and support activities
- Support PIPEDA/PHIPA compliance and participate in client risk assessments
- Use Claude, ChatGPT, Copilot, and Gamma daily to accelerate development, documentation, and operations
- Build AI-assisted automations integrated into internal systems and client-facing service lines
Creative Digital Production
- Produce and edit professional video content for marketing and training (CapCut, Adobe Premiere)
- Design branded graphic assets for presentations and client materials (Adobe Illustrator, Canva)
- Build multi-step intake forms, conditional logic flows, and CRM integrations using JotForm
Must-Have Qualifications
Experience
- Minimum 3 years of experience in Full-Stack Web Development.
- Proven experience delivering ERPNext implementation or customization projects.
- Strong understanding of ERP workflows, business processes, and system integration.
- Experience working with REST APIs, databases, and third-party integrations.
- Familiarity with Git version control and collaborative development practices.
Education
- Bachelor's Degree in Computer Science,
Software Engineering, Information Technology, or a related field.
- Equivalent practical experience may also be considered.
English
- Ability to read technical documentation and communicate effectively with international clients and colleagues.
- Comfortable participating in meetings and written communication in English.
Preferred Qualifications
- Experience providing technical support or helpdesk services.
- Experience working with international clients.
- Knowledge of cybersecurity best practices and compliance frameworks.
- Experience with AI-powered development or business automation tools.
- Familiarity with cloud platforms such as AWS, Google Cloud, or Microsoft Azure.
Preferred Certifications
- ERPNext Certification.
- AWS Certified Developer, Google Associate Cloud Engineer, or equivalent.
- CompTIA A+, Network+, Security+.
- Other relevant software development, cloud, or ERP certifications.