ERP Specialist

Mô tả Công việc
1. ERP Implementation:
Collaborate with stakeholders to gather requirements, ensure software applications meet the business needs
Create report or doing a customization change to software to improve operational efficiencies
Test customizations, reports & ensure stakeholders sign off on the completed requirements
Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
Propose work arounds and process improvements using erp and crm systems
Train end users - ensure stakeholders use the systems efficiently
2. Operation Support:
User management (new level, decentralization, locking, etc.), implementation of administrative operations.
Provide support to users, addressing any issues or challenges that arise.
Continuously monitor system performance and work on optimizing configurations and processes to enhance efficiency and user experience.
Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications
3. Market Research:
Conduct research and manage data collection on assigned destinations.