executive, IT Applications management

Hết hạn: 30/04/2024

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The IT Applications Management Executive is the focal point for managing implementation, governance, and support of applications at UTS. The position is responsible for effectively analyzing, planning, organizing, and coordinating with Van Lang Group (VLG) IT Department in support of applications management while managing risk, workload, scope, capacity, schedule, and budget.

This position also works closely with project sponsors, business and technical partners, subject matter experts, end users, technical resources (internal and third-party vendors), senior management in the delivery and support of applications that ensure that the needs of users are fully addressed, and continuous improvement is being achieved.

A. YOUR RESPONSIBILITIES

1. IT applications landscape management

Participate in planning and synchronous management of the overall architecture of
the IT system in terms of software systems and applications;
Identify opportunities for application optimization, redesign, or process improvement -
focused on collaboration systems and internal tools for learning & working at school;
Provide application administrative support across applications as needed, especially for
Microsoft 365 Ecosystem;
Partner with business stakeholders, vendors, and IT management to provide a strategic
vision for new and supported applications and create system roadmaps and business
processes;
Manage application maintenance outsourcing & software contract agreements;
Implement and monitor standards around scope management, financial management,
service level agreements (SLA), ensure compliance to mitigate risk, increase
service/business impact & reduce costs;
Oversee the efficient implementation of technology resources;

2. IT application (deployment) project management

Participate in researching, proposing and setting up software solutions, IT applications
to increase operational process efficiency;
Address the various needs, concerns, expectations of stakeholder groups in planning
and executing new projects;
Lead and manage project vendors to ensure timely deliverables within budget and
scope;
Develop and manage contractual documents;
Proactively solve project issues promptly and effectively;
Proactively lead and empower project team members to innovatively deliver product;
Work effectively to ensure appropriate parties are involved and engaged to achieve
project goals;
Provide periodic communications to project sponsors, stake holders and management;
Balance project constraints including but not limited to scope, quality, schedule,
budget, resources and risks in order to accommodate the needs of each user/group of
users;

3. User management

Provide or coordinate to provide training for first-level support team and end-users;
Provide or coordinate to provide application support ensuring business operations
both technical and functional;
Build a strong technical culture around our business systems that emphasizes technical
excellence, rapid iteration, strong security, and frictionless user experiences;

4. Database administration

Define users access rights matrix and enable data distribution to the right user, in
appropriate format and in a timely manner;
Protect data by coordinating with VLG' IT Department to develop data security and
restoration policies, procedures, and controls;
Develop procedures to ensure data integrity and quality across application in-used at
UTS;

5. Report and do other tasks as assigned

Propose and monitor performance indicators of IT systems in terms of applications
and software and make reports on performance periodically or upon request;
Lead/Coordinate other duties as assigned by the Head of Department;

B. JOB REQUIREMENTS

1. Education

Bachelor's degree in Information Technology, Software Technology, Information System Management (ISM) or equivalent;

2. Experiences (type of)

Minimum 1-2 years of job-related experiences required;
Have knowledge and experience in implementing IT Application projects;
Experience in Office 365 suite of tools, including but not limited to SharePoint, OneDrive, Teams and others required;
Experience with data analysis using Power BI, Excel Pivot Tables, or other similar tools preferred;
Basic knowledge or experience in Database Administration is an advantage;

3. Competencies

Good logical and algorithmic thinking skills;
Effective problem-solving skills and broad awareness of the whole;
Integrity, independent thinking, judgment, and respect for others;
Ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses and meetings effectively;
Good teamwork skills;
Good documentation skills;
Ability to read and understand specialized English;

Nộp hồ sơ liên hệ

Trường Quốc tế Nam Mỹ UTS

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Trường UTS là đơn vị trực thuộc Tập đoàn Giáo dục Văn Lang với uy tín và bề dày kinh nghiệm gần ba mươi năm trong lĩnh vực giáo dục tại Việt Nam. UTS là một ngôi trường trẻ được thành lập vào năm 2018, vì thế mà sự sống động và tươi mới có thể được cảm nhận từ khắp các hành lang đến các lớp học, trong một khuôn viên được trang bị cơ sở vật chất hiện đại, tọa lạc tại những khu vực thuận lợi trong trung tâm Thành phố Hồ Chí Minh.

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Từ 101 - 500 nhân viên

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