Expert, Capability Development (40000458)

The job holder is responsible for Design& develop learning interventions & capability solutions for Retail frontline in order to fulfil requirements of RBG & Techcombank

1. Operates within agreed scope of work and area of expertise
1.1. Design và Development:
- Receive requests from CDM manager, design (and/ or collaborate with internal and external stakeholders to design) Learning Solutions, including: define and validate learning objectives and outlines, learning assets, approach and evaluation parameters
- Depending on their expertise, develop (and/ or collaborate with internal and external stakeholders to develop) Learning Solutions, including: Create learning assets, leveraging standardized templates and asset development parameters for wide range of assets
- Managing projects/ initiatives relating to Capability Development, engage stakeholders to manage development of new (or revision of) learning asset (including managing vendors, if applicable)
1.2. Implementation và Evaluation:
- Support enabling Learning Solution Eco-system: Manage and upgrade people, processes and technology involved in deploying the learning solution/roadmap/ certification
- Depending on their expertise, implement (and/ or collaborate with internal and external stakeholders to implement) relevant training/ facilitating/ coaching activities, models/ processes/ tools/ technology
- Evaluating Learning Solution: Evaluate and report on learning implementation and impact
- Maintaining Learning Assets: Monitor utilization of learning assets

2. Human resource management và development:
- Train và coach junior staff, advise career development and resource planning

3. Corporate culture:
- Be a role model in building corporate culture.
- Implement corporate culture activities as planned; clearly understand and consistently apply corporate culture, core values and behavioral norms.
4. Perform other related tasks as requested by Senior Manager, Capabililty Development

Senior Manager, Capabililty Development

Stakeholders within and outside RBG

Qualifications
- University graduates or higher education, majoring in: Finance và Banking, Foreign Trade, Economics or related fields (Preferably those with suitable academin background and study abroad)
- English proficiency: Level 3 (TOEIC 650 or equivalent)
Domain Expertise
- At least 8 years of experience in banking
- Experience in using office, especially finance và banking softwares