Export Sales Executive (based in Ha Noi)MSC VIETNAM COMPANY LIMITED

Mô tả Công việc
JOB SUMMARY:
The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.
This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.
KEY RESPONSIBILITIES:
Respond to export sales inquiries.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more import volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Achieve and exceed target lifting goals through telemarketing and daily sales visits.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Update the market situation to Sales Supervisor / Manager to identify trends, competitor activities, and potential opportunities.
Attend regular sales meetings to align with team goals and objectives.
KEY PERFORMANCE INDICATORS / MEASURES:
Lifting Volume
Sales Visits
Client Promotion
VAS Product Sales
The Sales Executive is responsible for incoming sales inquiries, providing exceptional customer service, and converting sales leads into satisfied customers.
This role involves understanding customer needs, offering suitable shipping solutions, and ensuring a seamless sales process.
Respond to export sales inquiries.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more import volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Achieve and exceed target lifting goals through telemarketing and daily sales visits.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Update the market situation to Sales Supervisor / Manager to identify trends, competitor activities, and potential opportunities.
Attend regular sales meetings to align with team goals and objectives.
Lifting Volume
Sales Visits
Client Promotion
VAS Product Sales