Mô tả công việc
Deliver personalised food and beverage service to guests in their rooms, suites, and designated areas of the resort
Anticipate and fulfil guest needs, maintaining the highest standards of customer service at all times
Present and explain menu items, make recommendations, and answer questions about food and beverages
Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks
Assist with in-room dining set-up and clearance
Maintain cleanliness and organisation of service areas and equipment
Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
Handle guest inquiries and special requests with professionalism and efficiency
Adhere to all food safety and hygiene standards
Maintain accurate records of guest preferences and special requirements
Participate in training sessions to enhance product knowledge and service skills
Yêu cầu
Previous experience in luxury hospitality or fine dining, preferably in a butler service or similar role
Excellent customer service skills with a strong focus on anticipating and meeting guest needs
Thorough knowledge of food and beverage service standards and etiquette
Proficiency in handling various service equipment and tools
Strong communication skills in English; additional languages are advantageous
Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Excellent time management and organisational skills
High school diploma or equivalent; higher education in hospitality is advantageous
Food safety certification (preferred)
Wine and beverage knowledge certification (preferred)
Understanding of luxury hospitality standards and practices
Knowledge of international cuisines and beverages
Ability to work in a tropical resort environment and adapt to local conditions
Flexible attitude towards working hours, including evenings, weekends, and holidays
Quyền lợi
Part of Ennismore and Sun Hospitality and Entertainment Group
Competitive wages, Global brand and career growth
Accommodation and flights provided
Unique All-Inclusive Concept & Prime Location
The chance to challenge the norm and work in an environment that is both creative and rewarding
Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene
Excellent discounts across Ennismore & Accor properties globally
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Khác
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
[protected info]:03
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Phú Quốc - Kiên Giang