Mô tả công việc
Oversee daily operations of All Day Dining restaurant, buffet service, and assigned F&B outlets (e.g. In-Room Dining, Lobby Lounge, Pool/Beach outlets)
Ensure smooth, efficient service delivery and maintain high standards of guest experience across all outlets
Monitor buffet setup, food quality, replenishment, and presentation to meet brand standards
Maintain strict compliance with hygiene, food safety (HACCP), and sanitation standards
Drive revenue through effective upselling, promotions, and operational strategies
Collaborate with Culinary team on menu planning, buffet concepts, and pricing strategies
Analyze sales performance, guest feedback, and market trends to optimize business results
Control operational costs including food cost, beverage cost, labor, and minimize waste
Lead, train, and develop teams to ensure service excellence and consistent performance
Manage manpower planning, scheduling, and productivity based on occupancy and business levels
Handle guest complaints and ensure prompt and professional resolution
Conduct regular quality checks across all outlets to ensure consistency and compliance
Prepare reports, forecasts, and action plans to meet financial and operational targets
Ensure compliance with company policies, ISO standards, and health & safety regulations
Yêu cầu
Degree or Diploma in Hospitality Management or related field
Minimum 4-6 years of experience in Food & Beverage operations, including at least 2-3 years in a managerial role overseeing All Day Dining or multiple outlets in a 4-5 star hotel/resort
Strong knowledge of buffet operations, high-volume service, and multi-outlet management
Proven leadership and team management skills
Strong financial acumen with experience in budgeting and cost control
Excellent communication and interpersonal skills
Ability to work under pressure in a fast-paced, high-volume environment
Detail-oriented with strong operational and organizational skills
Good understanding of HACCP and food safety standards
Fluent in English; additional languages are an advantage
Quyền lợi
Part of Ennismore and Sun Hospitality and Entertainment Group
Competitive wages, Global brand and career growth
Accommodation and flights provided
Unique All-Inclusive Concept & Prime Location
The chance to challenge the norm and work in an environment that is both creative and rewarding
Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene
Excellent discounts across Ennismore & Accor properties globally
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Khác
Ngành nghề
Ẩm thực
Vị trí
Outlet Manager
Cập nhật
19/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Phú Quốc - Kiên Giang