MÔ TẢ CÔNG VIỆC:
Network Infrastructure Administration
Configure, monitor, and maintain network infrastructure including firewall, switches, wireless systems, VPN connectivity, Internet connectivity, VLAN and network segmentation.
Configure and maintain Cisco Meraki systems through the Meraki Dashboard, following Factory 2 security policies.
Monitor network performance and troubleshoot incidents, maintain network documentation and topology diagrams.
System &
Server Administration
Administer Windows Server environment and core infrastructure services including AD server, Share file Server, Application server.
Setup and manage virtualization platforms (Hyper-V virtualization system or equivalent).
Support server maintenance, patch management, monitor server health and infrastructure performance.
Backup, Recovery Management
Manage backup operations for servers and databases though NAS system.
Support disaster recovery and data restoration activities when required.
IT Security &
Risk Management
Support implementation and operation of IT security controls.
Configure and maintain firewall, antivirus, endpoint security, and VPN systems.
Monitor security alerts and potential risks.
Participate in IT security improvement initiatives.
IT Operations &
User Support
Provide technical support for end-users related to network, wifi, CCTV, hardware, software, and system issues.
Support installation and maintenance of PCs, POS devices, printers, and peripherals.
Documentation &
Reporting: Maintain updated network diagrams, IT asset record, and server checklists. Generate periodic reports on system health and IT incidents
Coordinate with IT vendors for troubleshooting and maintenance activities.
Other Tasks: Perform other related duties and IT projects as assigned by FAC2 management, HCM IT Leader
IT Projects &
Continuous Improvement
Support implementation of IT infrastructure projects and improvement initiatives.
Prepare technical documentation and operation reports.
Coordinate with the Head Office IT team to implement company-wide IT projects related to security and digital transformation, including M365 and D365 initiatives.
Research and recommend new technologies for infrastructure improvement
YÊU CẦU CÔNG VIỆC:
Education: Bachelor's Degree in Information Technology, Computer Science, Computer Networks, or related fields.
Preferred Certifications
MCSA: Microsoft Certified Solutions Associate
MCSE: Microsoft Certified Solutions Expert
CCNA (Cisco Certified Network Associate) certifications is an advantage
Technical Skills &
Experience: 2-3 years of experience in IT Network &
System roles
System &
Virtualization: Experience in administering Windows Server, Active Directory (AD), and File Server systems. Basic knowledge of virtualization infrastructure.
Network Infrastructure: Ability to configure network devices such as firewalls, switches, and Wi-Fi systems, as well as network protocols including VLAN, DHCP, DNS, and VPN. Knowledge of Cisco Meraki systems is an advantage.
Applications &
Security: Basic knowledge of IT security, risk management, and endpoint security solutions.
Practical Experience: Experience in end-user support and working in a factory/manufacturing.
Soft Skills:
Problem-solving and analytical skills.
Good communication and coordination skills.
Ability to work independently.
Willingness to learn new technologies.
THÔNG TIN KHÁC:
Welfare & Benefits:
Probation: 2 months of probation with full salary
Working time: 44 hours/week
Training:
A2E skill training
Pre-mortems
Prioritization
Problem solving
Owner's mindset
Idea generation
Coaching
Influencing
Courageous conversations
Effective communication
Presenting with impact
Closed-loop conversations
Creating business value
Effective meetings
Effective emailing
Organizational health
Colleagues: Friendly &
Supportive
Annual Leave
15 working days: from full 1 year to less than 3 years;
16 working days: from full 3 years to less than 7 years;
22 working days: from full 7 years or more to less than 37 years.
Personal Health Insurance for Staffs over 2 years contribution
Company trip, Team building activities
Holiday events
Other Allowances
Company bus: From VSIP 1 ( Phường Bình Hoà) / Becamex (Thủ Dầu Một) / 193 Huỳnh Văn Lũy (Thủ Dầu Một) to FACTORY 2 (KCN Protrade, Phường Tây Nam, TPHCM)
Parking fee
Thông tin chung