Role Overview: The Field Audit Team Member will be responsible for conducting independent audits of retail outlets nationwide to verify their existence, compliance with company standards, and alignment with sales and customer data. This role requires a high degree of integrity, attention to detail, and the ability to work independently while accurately reporting findings.
The team will play a crucial role in ensuring data accuracy, identifying potential discrepancies, and supporting the overall effectiveness of sales and distribution network.
Based in Hai Phong, Vietnam, with extensive travel required across the country.
Key Responsibilities:
Conduct physical audits of retail outlets in the field to confirm their existence and operational status.
Verify the presence and availability of products within audited outlets.
Confirm that outlets are
purchasing products through authorized sales channels (e.g., direct sales team, distributors).
Validate the accuracy and completeness of outlet customer data, including: Outlet Name, Physical Address, Phone Number, GPS Coordinates, Retail Environment (RE), Etc..
Execute audit programs and plans as directed, which may include sample-based or full-coverage audits of outlets.
Document and report audit findings objectively and accurately, maintaining a high level of integrity and transparency.
Identify and report any discrepancies between physical outlet conditions, sales records, and customer data.
Contribute to the development and improvement of audit processes and procedures.
Adhere to all company policies, procedures, and ethical standards.
Willingness to travel extensively throughout the country to conduct field audits.
Skills:
Basic understanding of auditing principles and techniques.
Ability to analyze data and identify discrepancies.
Meticulous and detail-oriented approach to work.
Excellent written and verbal communication skills.
Ability to work independently and manage time effectively.
Uncompromising commitment to ethical conduct and accurate reporting.
Proficiency in using mobile devices, GPS navigation, and data entry systems.
Ability to identify and resolve issues encountered during audits.
Personal Attributes:
Highly organized and self-motivated.
Strong work ethic and commitment to accuracy.
Ability to build rapport and interact professionally with retail outlet personnel.
Adaptable and able to thrive in a fast-paced, dynamic environment.
Working Conditions:
This role requires extensive travel and time spent in the field, visiting retail outlets.
The work environment may vary depending on the location and type of outlet.