Mô tả công việc
- Responsible for the management and achievement of profit for all food and beverage operations in the hotel including restaurants, bars, catering and banquet operations. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
- Preserve excellent levels of internal and external customer service
- Comply with hotel grooming standards & internal regulations
- Design exceptional menus, purchase goods and continuously make necessary improvements in collaboration with the executive chef.
- Insure adequate communication with the kitchen team
- Identify customers' needs and respond proactively to all of their concerns
- Establish targets, KPI's, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
Yêu cầu
- Bachelor's degree in hospitality management, Tourism Management, or a related field.
- At least 5 years of experience in a F&B managerial position or equivalent role at a 4- or 5-star hotel.
- Good English communication skills (additional foreign languages are a plus).
- Strong leadership, management, and staff training skills.
- Excellent problem-solving and decision-making abilities.
- In-depth understanding of international hotel service standards.
- Proficient in hotel management software and office computer skills.
- Other requirements:
+ Good appearance and professional demeanor.
+ High sense of responsibility and ability to work under pressure.
+ Flexible working hours (willing to work on weekends and holidays).
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Quản lý / Trưởng phòng
Học vấn
Cử nhân
Kinh nghiệm
5 - 10 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Hóa chất / Sinh hóa / Thực phẩm
,
Khách sạn
Thông tin chung
Nơi làm việc
- Thành phố Hạ Long,
- Quảng Ninh