Food & Beverage Manager

* Basic Functions:
- Administer the entire food & beverage operation in such a manner as to bring into effect the superior product and service by making the difference in accordance with policies and procedures adopted by the resort.
* Duties and Responsibilities:
- Directly responsible for all restaurants, bars, culinary and events areas, ensuring a smooth running, profitable operations within the framework of the hotel.
- Responsible to maintain the overall welfare of our employees by providing them with the training and resources to take care of our guests.
- Developing and enforcing standards, policies and procedures in the food service, restaurants and beverage areas.
- Developing, monitoring and taking corrective action of annual operating budget, via controllable costs, progress reports.
- Attaining high sanitation standards throughout the food and beverage operation by enforcing the Company Sanitation Checklist.
- Establishing and maintaining positive two-way communications with related departments.
- Supporting supervisors and employees with an effective training program to make them aware of the expectations and responsibilities that their position entails.
- Identifying and solving problems in a timely fashion.
- Delegating authority and responsibility to supervisors and employees in a way that the entire food and beverage operation runs smoothly.
- Appraising supervisors'/employees' performance and using effective coaching and counseling for positive improvement.
- Hiring, developing and retaining quality supervisors/employees.
- Scheduling employees consistent with volume of business and needs.
- Administering management personal action movement and payroll.
- Ensuring that all legal aspects are being fulfilled in regards to control of liquor, beer and wine, sanitation and safety.
- Ensuring all supervisors and employees follow all job safety regulations and all hazards are reported to concerned departments.
- Ensuring that departments are responsible for asset management of all outlet property and facilities.
- Ensuring that departments conduct a maintenance inspection on a monthly basis.
- Responding to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
- Performing any reasonable request made by the management which is not life threatening or against the law.
- Above all, to lead by example through a hands-on approach to motivate our employee to excel.
- Performing other duties as assigned or requested by senior management.
- Keeping the Resort Manager / General Manager / Owners informed on all relevant issues concerning the department and the staff and in doing so, on a daily basis providing knowledge for decisions that benefit team members and guests alike.
- Informing the Resort Manager / General Manager / Owners of all emergencies.
- Representing the hotel and uphold the reputation of the organization, its staff, affiliates and owners within the organization and in public.
- Refreshing menus and services regularly.
- To maintain quality services.
* Quyền lợi:
- Mức lương cạnh tranh
- Được tham gia BHXH theo luật lao động
- Đồng phục, 2 bữa ăn
- Hỗ trợ nhà ở, vé về quê hàng năm cho nhân viên ở xa
- Lương tháng 13, thưởng tết và nhiều chế độ khác cho nhân viên