FRONT OFFICE STAFF - CASHIER

❖ Ticket Box (80%):
- Be responsible for the process of ticket booking on the system
■ Ensure the accuracy of channel/ unit/ policy of bookings
■ Input all required information on the system (Tickets series, payment terms, applied policies...)
- Manage and ensure the accuracy of Ticket Box's daily income
■ Ensure the accuracy of all amounts collected from customers
■ Manage the cash flow of the counter
■ Ensure all the cashier-related kits are ready for usage
- Conduct the related reports
■ Daily sales revenue report
■ Tracking Revenue file
■ Other ticket box reports or upon request
- Support other channels for Ticket Booking and Ticket Delivery
- Manage/Support check-in counter for the Show Dates and control the audience's situation inside the auditorium
- Support activities related to the show at the Venue in an effort to maximize the happiness of customers and the branding of the company's products.
❖ Others (20%):
- Support Ticketing Agents in sales process when possible: Approach guests and introduce the shows
- Support OPD on show dates when possible: Be responsible for the operations during the show time in the effort to ensure that audiences to have a good experience during the time at the venue on show dates while respecting the theater and the show's regulations:
■ Set-up before show - branding & cleanliness
■ Filter, assist the audience to get the line
■ Ticket control
■ Giving common instructions to audiences
■ Escort audiences to their seats (if any)
■ Control Theatre's policy