Front Office Staff

ABOUT LUNE PRODUCTION:
Lune Production is known for performances like A O Show, Teh Dar and Lang Toi, showcasing Vietnamese culture through an aesthetic and contemporary lens. Our mission is to bring this rich cultural heritage to global audiences.
We are looking for candidates with a proactive working attitude, an open mind, passion to work in art & culture industry and fluent English skills our
Front Office Staff
position.
RESPONSIBILITIES:
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Ticket Box:
Introduce the Show and Sell tickets to Walk-in guests
Support other channels for Ticket Booking and Ticket Delivery
Manage/ Support check-in counter for the Show Dates and control audiences situation inside the auditorium
Support activities related to the show at the Venue in the effort to maximize the happiness of customers and the branding of the company's products.
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OPD support on show dates:
Be responsible for the operations during show time in the effort to ensure audiences have a good experience during the time at the venue on show dates while respecting theatre and the show's regulations:
Set-up before show - branding & cleanliness
Filter, assist audience to get line
Ticket control
Giving common instructions to audiences
Escort audiences to their seats (if any)
Control Theatre's policy
REQUIREMENTS:
Graduates from related majors: Hospitality/ Business Administration/ Languages...;
Proficiency in speaking and writing in English;
Excellent communication and interpersonal skills;
Experience in problem-solving skills;
Ability to work effectively within a team;
Ability to use computerized ticketing system;
Accuracy and attention to detail;
Having good health and being able to work under pressure;
Having a friendly and professional attitude;
Ability to work on weekends and public holidays;
Having working experience in the hospitality industry or related majors is preferable.
BENEFITS:
14 annual leave days
Compulsory insurance based on 100% gross salary since signing labor contract
Additional health and accident insurance since the first working date
Fiscal-year-end bonus based on company performance
APPLICATION:
You can submit your resume to us via either this LinkedIn job or email to [protected info].
Website: [protected info]
Facebook: [protected info]
Youtube: [protected info]