General Manager

We are running a chain of Coding Schools in Vietnam and looking forward General Manager in charge of:
1. Strategy definition, planning and execution
- With the support of the Finance team, refine the Coding School business plan and have the yearly budget approved by the Board of Directors
- Identify customer segments, personas and Unique Selling Points (USP) for the Vietnam market and specific catchment areas
- Define the product merchandizing and pricing to optimize the value capture while meeting the market expectations and positioning Business advantageously compared to the competition
- With the help of the Marketing and Finance Partners, prepare a marketing plan adapted to deliver on the business plan and meet yearly targets set jointly with the BOD
2. Operations management
- With the help of the Marketing Partner, manage the marketing strategy and adapt the marketing plan monthly while respecting the budget
- Recruit, train and manage the team performance in terms of sales and service quality
- Never accept a service delivery level that is below the expectations set by the organization and ensure uncompromising compliance to the Business teaching methodology
- Manage the internal coordination of the business and build a culture in line with the ASIA Group
3. Capability building
- Build a robust organization by refining the structure, recruiting the right talent for each role of the organization, and providing the relevant training to each team member
- Design and implement processes that ensures consistent and effective decision making across all aspects of the organization
- Participate to the implementation of the technological tools driving operational efficiency and lead the reflection aimed at making the technology available better adapted to the needs of the organization
4. Performance management
- In collaboration with the ASIA COO, develop the performance management framework for the organization
- Determine the target setting for each component of the performance management framework and collaborate with the HR Business Partner to have the parameters documented and communicated to all relevant stakeholders in a timely manner
- Motivate and encourage the people in your organization to get the best out of them
- Develop the people of the organization through individual and/or group coaching and by leveraging the Learning and Development capabilities of Learning & Development resources made available