giám sát Điều Phối Vận Tải - hà nội/ bắc ninh

Be responsible for Operation Optimization in the matter of Cost Optimization and Service Quality Improvement
Prepare a yearly plan for regional level to ensure optimal operation at best cost and SLA.
Initiate and follow up projects to improve Linehaul operation.
Review and monitor BAU/Spike-day plan for number of trucks.
Ensure implementation of plan to ensure quality (timing, missing, lost) and quantity (number of trucks)
In collaboration with other functions, address urgent cases (e.g., emergent request of extra truck/replacement, overloaded stations, heavy traffic, ETC.)
Ensure continuous improvement of performance (on-time and fulfilment) and operation efficiency (SOPs)
Deeply investigate and understand root cause of failures in Operation (e.g., late, driver's fighting, fraud, ETC.)
Build up good relationships with on-site teams (SOC, FMLM) and drivers.
Ensure driver's compliance with internal and external regulation/SOP (e.g., no tolerance of alcohol, drugs, ETC.)
Actively contribute/ input detailed understandings from the ground (operation, driver, ETC.) to support high levels of operation optimization.
Work on shift-base: On-site 30% and monitoring through system 70%.