Giám Sát Kho phân loại (đà nẵng)Công ty TNHH SPX Express (Shopee Express)

Supervising daily operations of the sorting center (can be one work shift, one zone or a functional team), including scheduling, staffing, and workflow management.
Monitoring and reporting on key performance metrics such as volume FIFO, processing time, on-time rate and error rates, and taking corrective actions as needed.
Ensuring compliance with fairness, safety and security protocols, including the proper handling of problems related to people and operations, following SOPs and company policies.
Taking part in recruiting, training, and developing team members, and providing ongoing coaching and feedback to ensure high levels of performance and engagement.
Collaborating with other departments and stakeholders to ensure smooth and efficient operations and resolve issues as they arise.
Maintaining accurate records and documentation related to sortation center operations, tools, reports, trackers, equipment maintenance, and employee performance.
Identifying opportunities for improvement in terms of SOPs, cost management, headcount planning, headcount allocation, system configuration, ETC. and implementing solutions to drive greater efficiency and productivity.
Handling projects or ad-hoc tasks as assigned by the upper management.