ABOUT US
SendByte is building the next generation of AI-powered retention for eCommerce businesses.
SendByte is an AI startup on a mission to help ecommerce businesses grow smarter. We believe AI should eliminate repetitive work, simplify complex marketing tasks, and empower merchants to focus on building great products and customer experiences.
We're building AI-powered solutions that help ecommerce brands unlock sustainable growth through automation, data, and intelligent decision-making. As an early-stage startup, we move fast, experiment constantly, and give every team member the opportunity to make a meaningful impact on both the product and the company.
If you're excited about building AI products, solving real customer problems, and growing alongside a passionate team, we'd love to meet you.
RESPONSIBILITIES
Growth Strategy & Execution
Build and execute the overall growth strategy for Sendbyte
Identify growth opportunities across acquisition, activation, retention, and monetization
Develop scalable growth experiments and optimize the customer funnel continuously
Acquisition & Marketing Channels
Understand seller behaviors, ecosystem trends, and competitive landscape
Own and optimize growth channels including:
Paid Ads (Meta, Google, TikTok, etc.)
SEO & Content Marketing
Community-led growth
Email/Lifecycle marketing
Partnerships & affiliate programs
Drive appstore growth for all platforms through:
Review/ranking optimization
Conversion optimization
Merchant acquisition campaigns
Explore and test new acquisition channels for both local and international markets
Product-led Growth
Work closely with Product & Engineering teams to improve onboarding and activation
Design and optimize user journeys, retention flows, and lifecycle campaigns
Conduct A/B testing for landing pages, messaging, pricing, and campaigns
Analytics & Performance Tracking
Track and analyze key metrics such as CAC, LTV, ROAS, retention, and conversion rates
Use data and user insights to drive decision-making and growth initiatives
Build reports and dashboards to monitor performance
Market Expansion
Develop strategies to expand Sendbyte into global markets (US, EU, SEA, etc.) and multiple platforms (Shopify, ShopBase, WooCommerce, etc.)
Adapt positioning and messaging for different customer segments and regions
REQUIREMENTS
1-2+ years of experience in Growth, Performance Marketing, Product Marketing, or related roles
Proven track record of growing is REQUIRED
Strong understanding of the Shopify ecosystem and eCommerce industry
Experience working on both local and global markets
Strong analytical and growth mindset
Hands-on experience with:
Paid acquisition
SEO/content
Growth experimentation
Product-led growth
Analytics tools (GA, Mixpanel, Amplitude, etc.)
Good English communication skills (written and verbal)
Nice to Have
Experience in Shopify apps, SaaS, MarTech, or Email Marketing products
Experience scaling early-stage/startup products
Experience building communities or partnerships in the eCommerce space
BENEFITS
You'll find this place irresistible
Enjoy top-tier compensation, including:
Compensation & Rewards
Competitive monthly NET salary, transparent and fully take-home
up to 16 months' salary per year, including a 13th-month salary, quarterly incentives, and annual performance bonuses.
Work Flexibility & Time Off
24 remote working days per year, enabling a healthy work-life balance
12 days of paid annual leave, in addition to public holidays
Flexible working hours, Monday to Friday - weekends are fully yours
Well-being & Employee Care
Annual health check-ups
Full social insurance coverage (BHXH) in compliance with Vietnamese labor regulations
Company-sponsored sports clubs to support both physical and mental well-being
Regular company trips and team bonding activities
Career Growth & Work Environment
Be part of a fast-growing global B2B SaaS organization
Clear and accelerated career development and promotion pathways
Collaborate with talented, diverse, and high-performing teams across regions
Work in a modern, open, and empowering environment where individuality is respected and potential is nurtured
We are not just building products - we are building a workplace where people can grow, perform at their best, and create long-term impact.
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