guest Assistant
Amanoi Resort Vinh Hy Bay, Ninh Thuan Province, VietnamĐịa điểm làm việc: Ninh Thuận
Hết hạn: 29/04/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Mô tả công việc
- To ensure all working areas are clean and all equipment and other amenities are always ready to use according to the management standard.
- To always show courtesy.
- To greet guests in a friendly and helpful manner, by always using the guest's name.
- To proactively assist guests with any of their requests, to ensure guests have the best experience at Amanoi.
- To maintain complete knowledge of all hotel features, facilities, and services.
- To maintain complete knowledge and comply with all hotel and departmental policies and procedures
- To process all guest check-in according to established hotel requirements.
- To process all check-outs according to established hotel requirements
- To coordinate with other Front Office staff members to ensure smooth operation.
- To ensure all standards of personal grooming and hygiene required by the management are always maintained.
- To understand and implement emergency and resort fire policy and procedures.
- To understand and follow all regulations as stipulated in the staff handbook.
- To protect and maintain the confidentiality of all guest information and pertinent hotel data.
- To make a positive impression on all visitors and to give them a positive image of the resort.
- To complete tasks and checklist according to shift.
- Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner, always ensuring guest satisfaction. Where appropriate ensure that comments and complaints are reported to management
- To attend meetings, training, and briefings determined by the Guest Assistant Supervisor, Department Head of Management.
- To be responsible for daily attendance and timekeeping, following roster as set by Guest Assistant Supervisor or Assistant Front Office Manager and Front Office Manager.
- To assist Front Office Department in ensuring Departmental Operating Budget is adhered to and that all costs are strictly controlled
- To perform any tasks assigned by Guest Assistant Supervisor and Assistant Front Office Manager or Front Office Manager
* Benefits:
- Accommodation + 3 meals a day + Laundry service
- Basic salary + fixed SVC (3mil a month) + Incentive bonus after 2 months of probation
- Full basic salary + full fixed SVC during probation
- Training opportunities with Aman
- JLT Health care package after 6 months of service
-13th Month salary
- Incentive bonus
- To always show courtesy.
- To greet guests in a friendly and helpful manner, by always using the guest's name.
- To proactively assist guests with any of their requests, to ensure guests have the best experience at Amanoi.
- To maintain complete knowledge of all hotel features, facilities, and services.
- To maintain complete knowledge and comply with all hotel and departmental policies and procedures
- To process all guest check-in according to established hotel requirements.
- To process all check-outs according to established hotel requirements
- To coordinate with other Front Office staff members to ensure smooth operation.
- To ensure all standards of personal grooming and hygiene required by the management are always maintained.
- To understand and implement emergency and resort fire policy and procedures.
- To understand and follow all regulations as stipulated in the staff handbook.
- To protect and maintain the confidentiality of all guest information and pertinent hotel data.
- To make a positive impression on all visitors and to give them a positive image of the resort.
- To complete tasks and checklist according to shift.
- Ensure that all guest inquiries and complaints, whether in person, on the telephone, or via email, are dealt with in a friendly and professional manner, always ensuring guest satisfaction. Where appropriate ensure that comments and complaints are reported to management
- To attend meetings, training, and briefings determined by the Guest Assistant Supervisor, Department Head of Management.
- To be responsible for daily attendance and timekeeping, following roster as set by Guest Assistant Supervisor or Assistant Front Office Manager and Front Office Manager.
- To assist Front Office Department in ensuring Departmental Operating Budget is adhered to and that all costs are strictly controlled
- To perform any tasks assigned by Guest Assistant Supervisor and Assistant Front Office Manager or Front Office Manager
* Benefits:
- Accommodation + 3 meals a day + Laundry service
- Basic salary + fixed SVC (3mil a month) + Incentive bonus after 2 months of probation
- Full basic salary + full fixed SVC during probation
- Training opportunities with Aman
- JLT Health care package after 6 months of service
-13th Month salary
- Incentive bonus
Yêu cầu công việc
- Vocational School/College or Certificate in hospitality advantageous.
- Previous experience within the hotel, leisure, or hospitality industry is a distinct advantage
- Strong English communication skills: knowledge of additional languages is a plus
- Good telephone manner and IT Skills
- Positive, engaging, and energetic personality
- Able to be organized, manage time wisely and work with little to no direct supervision
- Very high attention to detail
- Sensitive to cultural nuances
- Excellent communication skills, both written and verbal
- Able to handle a multitude of tasks in an intense, fast-paced environment
- Good people skills and the ability to work under pressure and with various stakeholders
- Professional appearance
- Previous experience within the hotel, leisure, or hospitality industry is a distinct advantage
- Strong English communication skills: knowledge of additional languages is a plus
- Good telephone manner and IT Skills
- Positive, engaging, and energetic personality
- Able to be organized, manage time wisely and work with little to no direct supervision
- Very high attention to detail
- Sensitive to cultural nuances
- Excellent communication skills, both written and verbal
- Able to handle a multitude of tasks in an intense, fast-paced environment
- Good people skills and the ability to work under pressure and with various stakeholders
- Professional appearance
Nộp hồ sơ liên hệ
Amanoi Resort Vinh Hy Bay, Ninh Thuan Province, Vietnam
Giới thiệu công ty
Xem trang công ty
Công ty chưa cập nhật thông tin....
Quy mô công ty
Từ 101 - 500 nhân viên
Việc làm tương tự
Amanoi Resort Vinh Hy Bay, Ninh Thuan Province, Vietnam
Thỏa thuận
30/04/2024
Ninh Thuận
Amanoi Resort Vinh Hy Bay, Ninh Thuan Province, Vietnam
Thương lượng
29/04/2024
Ninh Thuận
CÔNG TY CỔ PHẦN DƯỢC PHẨM HÀ TÂY
$1000 - $1200
02/05/2024
Bình Thuận, Lâm Đồng, Ninh Thuận
CÔNG TY TNHH DƯỢC PHẨM TÍN PHÚC
Thương lượng
29/04/2024
Khánh Hòa, Ninh Thuận, Phú Yên
Phòng Khám Nha Khoa Hoa Việt Mỹ
6 Tr - 7 Tr VND
30/04/2024
Ninh Thuận
CÔNG TY CỔ PHẦN DƯỢC PHẨM FREMED
Cạnh tranh
10/06/2024
Bình Định, Đắk Lắk, Khánh Hòa, Lâm Đồng, Ninh Thuận, Phú Yên
CÔNG TY CỔ PHẦN DƯỢC PHẨM HÀ TÂY
20 triệu - 25 triệu
20/05/2024
Bình Thuận, Lâm Đồng, Ninh Thuận
CÔNG TY TNHH AGARI
Thỏa thuận
21/05/2024
Đà Nẵng, Bình Định, Bình Thuận, Đắk Lắk, Đắk Nông, Gia Lai, Khánh Hòa, Kon Tum, Lâm Đồng, Ninh Thuận, Quảng Nam, Quảng Ngãi, Phú Yên
CÔNG TY CỔ PHẦN ĐẦU TƯ HỢP TRÍ
10 - 14 triệu
20/05/2024
An Giang, Bình Phước, Đắk Lắk, Đồng Tháp, Lâm Đồng, Long An, Ninh Thuận, Sóc Trăng, Tiền Giang, Vĩnh Long
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.