- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Will be discuss during the interview meeting:
To greet VIP's and returning guests and guarantee the link between them and GM.
Incident/complaint management of the day (if applicable) personally or by e-mail/phone.
To check the Market Metrix surveys and take the appropriate action.
To conduct lobby inspection in order to guarantee arquitecture sense perception (sight, smell, sound, touch and taste) and everything in place and correct order.
To get the following day arrival list to check VIP's and repeating guests.
To check Market Metrix monthly reports, prepare presentation for HOD's establishing action plans.
Compile the relevant information and necessary reports to Area GEX Manager.
To follow up on Area GEX Manager Action Plan
To conduct Guest Experience Review/ Quality Committee meeting
To focus on sustainability actions / CSR, environmental, social and cultural
To greet VIP's and returning guests and guarantee the link between them and GM.
Incident/complaint management of the day (if applicable) personally or by e-mail/phone.
To check the Market Metrix surveys and take the appropriate action.
To conduct lobby inspection in order to guarantee arquitecture sense perception (sight, smell, sound, touch and taste) and everything in place and correct order.
To get the following day arrival list to check VIP's and repeating guests.
To check Market Metrix monthly reports, prepare presentation for HOD's establishing action plans.
Compile the relevant information and necessary reports to Area GEX Manager.
To follow up on Area GEX Manager Action Plan
To conduct Guest Experience Review/ Quality Committee meeting
To focus on sustainability actions / CSR, environmental, social and cultural
Yêu cầu công việc
- Local candidate with excellent English communication (both written and oral communication)
-Specialist Degree, at least bachelor's degree in public relations, Hospitality, Mass Communication, Marketing (or similar studies)
- Customer Service Skill and strong knowledge of Microsoft Office
- Have excellent communication, analytical, and interpersonaL skills.
- At least 2 years of experience with the similar position in the international hotel
-Specialist Degree, at least bachelor's degree in public relations, Hospitality, Mass Communication, Marketing (or similar studies)
- Customer Service Skill and strong knowledge of Microsoft Office
- Have excellent communication, analytical, and interpersonaL skills.
- At least 2 years of experience with the similar position in the international hotel
Quyền lợi được hưởng
-Negotiation salary + service charge+ allowances
- Great training course
- Professional and friendly working environment
- Annual salary increase + Insurance
- Great training course
- Professional and friendly working environment
- Annual salary increase + Insurance
Nộp hồ sơ liên hệ
Ms. Nga - Asst. Personnel Manager
Melia Hanoi Hotel
Giới thiệu công ty
Công ty chưa cập nhật thông tin....
Quy mô công ty
Từ 101 - 500 nhân viên
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