guest Service center agent
RENAISSANCE HOI AN RESORT & SPAĐịa điểm làm việc: Quảng Nam
Hết hạn: 16/05/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
Assist guests with accessing internet and guestroom entertainment.
Performing other tasks as directed by the manager.
Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
Receive, record, and relay messages accurately.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
Assist guests with accessing internet and guestroom entertainment.
Performing other tasks as directed by the manager.
Yêu cầu công việc
High school diploma/G.E.D. equivalent
Fluency in both Vietnamese and Good English
Fluency in both Vietnamese and Good English
Quyền lợi được hưởng
BENEFITS
Attractive remuneration packages
Competitive salary | 13th salary month
05 working days | 02 days off per week
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Discounted rates apply when using services at properties
Participating in ultimate phenomenal activities for employees
National and international training courses
Periodic health check | Accident insurance 24/7
Opportunity to grow career at the most luxurious 5-star hotel group in the world.
Attractive remuneration packages
Competitive salary | 13th salary month
05 working days | 02 days off per week
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Discounted rates apply when using services at properties
Participating in ultimate phenomenal activities for employees
National and international training courses
Periodic health check | Accident insurance 24/7
Opportunity to grow career at the most luxurious 5-star hotel group in the world.
Thông tin khác
Số lượng
1
Nơi làm việc
Thành Phố Hội An - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Khác
Vị trí
Nhân viên
Cập nhật
16/[protected info]
1
Nơi làm việc
Thành Phố Hội An - Quảng Nam
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Khác
Vị trí
Nhân viên
Cập nhật
16/[protected info]
Nộp hồ sơ liên hệ
Mr. Hung - Human Resource
RENAISSANCE HOI AN RESORT & SPA
Giới thiệu công ty
Xem trang công ty
Settle into a local, laid-back frame of mind at Renaissance Hoi An Resort & Spa, our five-star resort designed for curious travelers who see every journey as a chance to be inspired by the unexpected. Experience pristine beachfront comfort on Cua Dai Beach, one of the most beautiful beaches in Vietn Xem thêm...<>
Quy mô công ty
Chưa rõ
Việc làm tương tự
Chi Nhánh Công Ty TNHH Amann Việt Nam Tại KCN Tam Thăng Tỉnh Quảng Nam
Cạnh tranh
21/05/2024
Quảng Nam
Shilla Monogram Quangnam Danang Resort
Thỏa thuận
12/05/2024
Quảng Nam
Wafaifo Hội An Resort
Thương lượng
15/05/2024
Quảng Nam
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.