Job Scope
The Digital & Technology Service Application Supervisor (Vietnam) is responsible for leading and developing the Frontend team, ensuring that Web, App, and BYOD products built with [protected info] are delivered with high quality, scalability, and aligned with the company's technical and product direction.
This role combines technical leadership and people management, acting as a bridge between Product, Backend, Mobile, QA, and Business teams.
Job Responsibilities
Technical Leadership
- Define and drive the Frontend architecture for Web, App, and BYOD applications using [protected info].
- Review code to ensure clean, maintainable, and scalable standards.
- Establish and enforce Frontend best practices, including:
- SSR / SSG / ISR
- Performance optimization
- SEO, security, and accessibility
- Collaborate with Backend teams to design API contracts and data flows.
- Troubleshoot and resolve complex technical issues related to architecture and performance.
Team Management & Delivery
- Manage the Frontend team, assign tasks, and monitor progress.
- Plan sprints, estimate workloads, and ensure timely and high-quality delivery.
- Ensure projects are delivered on time, within scope, and with expected quality.
- Coordinate with QA teams to handle bugs, regressions, and release cycles.
People Development
- Mentor and coach team members to improve technical skills and professional growth.
- Evaluate team performance and propose training or improvement plans.
- Foster a strong team culture with ownership, accountability, and collaboration.
- Participate in Frontend recruitment, including technical interviews and candidate evaluation.
Product & Business Alignment
- Understand product vision and company development strategy.
- Proactively propose technical and UX/UI improvements to enhance user experience.
- Work closely with Product Owners / Project Managers to clarify requirements and priorities.
Requirements:
Education:
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Master's degree is a plus.
Experience:
- Minimum 5+ years of Frontend development experience, with 1-2 years in a Lead or Senior role.
- Experience with POS systems, store technology, enterprise applications, and IT infrastructure is a plus.
Knowledge/ Skills:
- Proficient in TypeScript and JavaScript
- Experience with [protected info] (App Router/Pages Router)
- Experience with React Native/Expo
- Knowledge of package management (pnpm, npm, yarn)
- Experience working with Git and Git workflows
- Experience with e-commerce projects
- Experience working with Monorepo (Turborepo, Nx, Lerna, pnpm workspaces)
- Knowledge of CI/CD pipeline (GitHub Actions, GitLab CI)
- Experience with state management (Zustand, Redux, Context API)
- Experience integrating payment gateways (VNPay, Momo, etc.)
- Experience with Docker
- Knowledge of testing (Jest, React Testing Library, Detox)
- Experience with Zod validation
- Understanding of build tools and module bundlers
- Ability to work in a matrix structure (local vs. regional).
- Fluent in English and Vietnamese. Mandarin or Cantonese capability is a plus.
Benefit package:
- Attractive salary package with performance-based considerations
- Flexible hybrid working model
- Enhanced leave benefits (16 annual leave + 6 paid sick days)
- Premium PVI health insurance coverage
- Continuous development through leadership and technical training
- Collaborative, supportive working environment
- Regular corporate and team engagement activities