[HCM] Cargo Sales SupervisorCông ty cổ phần giao nhận và vận chuyển indo trần
Ngành nghề: Quản trị kinh doanh, Tư vấn/ Chăm sóc khách hàng, Quản lý điều hành, Kinh doanh, Giao Dịch Khách Hàng, Bán hàng, Kinh doanh / Bán hàng / Chăm sóc khách hàng
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 30/11/2024
Hạn nộp: 30/12/2024
JOB DESCRIPTION
REQUIREMENTS
- Coordinate with Cargo Manager for overall managing on allocation, space allocated to agents (GCAs & Local), guidance on space utilization & flight load planning
- Sales activities (both outdoor & indoor) to agents for cargo to fill up flights. Close working with Cargo Manager for proper Pricing scheme to ensure Revenue & Profit are achieved.
- Monitor space availability ex hub for sales orientation.
- Support Cargo Manager in market rate update/competition trend/feedback by customer in terms of pricing.
- Support Manager to develop other products within AVS2 team.
- Working in close contact with the Customer Service team provides the first point of contact for clients.
- The purpose of the department is to provide an excellent customer experience throughout all steps of a shipment, from pre-sale to after-sale.
- Utilize fully all chances about the space as well as the rates to increase the volume/selling rate to make the highest revenue and profit.
- Work with team and airlines principal for space from hub.
- Ensures customers are: providing information on the status of a shipment, proactively advising customers in case of irregularities, and starting the tracing process;
- Responsible for accurate invoicing by matching the bookings to the correct rates and conditions, and deal with customer rate disputes.
- Take care of services to limit missing/damaged/delayed so that the freight arrives destination as scheduled
- Respond all involved requirements to the customers in case of delay/missing/damaged/ no information ...
- Advise and Instruct the customers all regulations and requirements from Head Office to avoid the problems
- Take care the key and new customer accounts and Often proactively interact with the customers
- Making the weekly/monthly report as required.
- Working location: Ho Chi Minh City.
REQUIREMENTS
- Having 4-5 years of sales experience at coloader or forwarder (air cargo) companies.
- Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
- Bachelor's degree in Aviation/Business Administration/Foreign Trade or College of Foreign Trade Economic, Logistics, Supply Chain.
- Prefer candidates who have knowledge about Aircraft type/ULD, Air Cargo.
- Fluent in English and Vietnamese
- Good in Microsoft Office Suite (Word, Excel, Outlook).
- Be willing to work overtime and follow the airline's work schedule.
- Strong communication and customer focus.
- Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Positive attitude and a willingness to learn.
- Competitive salary and attractive benefits.
- At least 12 days of annual leave and holidays according to Government regulations.
- Participate in professional training courses related to Air Cargo as well as internal training courses to develop soft skills.
- Participate in company engagement activities (company trip, family day, sporting day,...) as well as contribute ideas to build the company (Innovation award).
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Quy mô: Từ 101 - 500 nhân viên
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Vị trí [HCM] Cargo Sales Supervisor do công ty Công ty cổ phần giao nhận và vận chuyển indo trần tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về [HCM] Cargo Sales Supervisor hoặc công ty Công ty cổ phần giao nhận và vận chuyển indo trần ở các link phía trên
Giới thiệu công ty
Công ty cổ phần giao nhận và vận chuyển indo trần việc làm
117 Trần Duy Hưng, Cầu Giấy, Hà Nội
Quy mô: Từ 101 - 500 nhân viên