COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: Logistics, Xuất Nhập Khẩu, Vận Tải, Chuyển Phát Nhanh - Quy mô công ty: Lớn (>= 250 người có BHXH) - Website: [protected info]
DHL - The Logistics company for the world DHL is the global market leader in the logistics industry and "The Logistics company for the world". DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit [protected info].
CUSTOMER SERVICE ADVISOR
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales); Dịch vụ khách hàng/ Vận hành; Xuất nhập khẩu, Logistics - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
Accept and register bookings for DHL services.
Offer alternatives to customers and seize upselling and cross-selling opportunities of value-added services (e.g., Sales Leads, shipment insurance) during interaction with the customer.
Respond to customers consistently and confidently by providing accurate information in all areas, such as customs requirements, transit time, and prices.
Enhance service experience in DHL by exercising professionalism and empathy when dealing with each customer's varying needs and demands.
Liaise with Operations and other departments to quickly and efficiently resolve customer issues and queries.
Highlight areas for improvement with suggested solutions to improve DHL's procedures, technology, and service to enhance customers' experience with DHL.
Adhere to global CS procedures while maintaining discretion to exercise flexibility to customers' needs within reasonable limits in consultation with CS supervisors and managers.
Assist the supervisors (if applicable) in carrying out relevant CS orientation/training programs for new or existing CS staff.
REQUIREMENTS
2 years of experience in a Customer Contact Centre or Telesales environment in a service industry (preferable)
Bachelor of Degree in Business (preferable) or equivalent
Fluent in English
BENEFITS
Strong career support & lots of opportunities in an international environment.
Training: both online and offline with Global DPDHL Standards.
Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
Working together based on DPDHL values of "Respect and Results"
Multifarious engagement activities under "Best Day Everyday" - our Health & Well-being program.
Sports/Hobby Clubs.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 17/6/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
2 ứng viên
3 giờ trước (22:16, 10/06/2026) - Võ Hu*** An* Kh** đã gửi CV ứng tuyển
3 giờ trước (22:16, 10/06/2026) - Võ Hu*** An* Kh** đã gửi CV ứng tuyển
7 giờ trước (17:46, 10/06/2026) - Võ Ng**** Xu** Th*** đã gửi CV ứng tuyển
Operations Support Intern
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian; Thực tập - Chuyên môn: Dịch vụ khách hàng/ Vận hành; Xuất nhập khẩu, Logistics - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Thỏa thuận
JOB DESCRIPTION
Security Operations Support
Assist in maintaining a safe and secure working environment at Hubs, Gateways, Country Offices, and Retail Service Points
Support access control, visitor management, and basic security monitoring
Help ensure facilities, company property, and customer shipments remain secure
Assist in monitoring HV shipment processes in line with security standards Security Administration & Reporting
Support the preparation of security reports, incident logs, and basic statistics
Assist in updating records in SCMS (Security Case Management System)
Help collect data for monthly, quarterly, or annual security site reports
Support submission of required documents to internal teams or authorities (under supervision)
Compliance & Standards Support
Assist the Security team in tracking compliance with TAPA, RA3, GSM, and government security requirements
Help maintain updated security documents, SOPs, and regulatory records
Support internal and external audit preparation (document collection, evidence tracking) Security Audits & Inspections
Assist during security audits, site inspections, and surveys
Help document findings and follow up on corrective action items
Support vendor compliance checks (security guards, service providers)
Training & Awareness
Support coordination and tracking of Security Awareness and CIS training
Assist in preparing training materials and attendance records
Help promote security awareness among employees
Incident & Investigation Support
Assist in documenting security incidents and basic fact gathering
Support investigation processes by organizing information and records
Escalate incidents promptly to the Security Manager
Coordination & Communication
Liaise with internal stakeholders for security‐related information
Support communication between Security, Operations, HR, and Facilities
Assist in maintaining contact lists and emergency coordination information Learning Exposure (Under Supervision)
Corporate security governance and compliance
Risk assessment and mitigation basics
Vendor security management
Business continuity and emergency response fundamentals
REQUIREMENTS
A background or graduation in Electronic Technology (or a related technical field) is preferred and considered relevant for this role.
Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook). ● Ability to communicate effectively in English, including speaking, writing, listening, and reading, to understand and comply with GSOPs and security standards.
Willingness to travel within Ho Chi Minh City as required for work assignments (company-provided transportation for business travel).
Responsible, cooperative, and willing to learn with a Can-Do attitude.
BENEFITS
Strong career support & lots of opportunities in an international environment.
Training: both online and offline with Global DHL Group Standards.
Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
Working together based on DHL Group values of "Respect and Results."
Multifarious engagement activities under "Best Day Everyday" - our Health & Well-being program.
Sports/Hobby Clubs.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 17/6/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
4 ứng viên
1 giờ trước (23:45, 10/06/2026) - Phạm Th*** Tr*** đã gửi CV ứng tuyển
1 giờ trước (23:45, 10/06/2026) - Phạm Th*** Tr*** đã gửi CV ứng tuyển
2 giờ trước (23:[protected info]) - Phạm Th* Th* Hà đã gửi CV ứng tuyển
Xem tất cả ứng viên
Thông tin chung