[HCM] Công Ty Giao Nhận Toàn Cầu DHL Global Forwarding Việt Nam Tuyển Dụng Intern At Order Management Solutions Department (Ocean Freight) Part-Time/Full-Time 2024Công Ty Giao Nhận Toàn Cầu DHL Global Forwarding Việt Nam

1/ Main Responsibilities:
Handle customer requirements indicated in Standard Operating Procedure (SOP): Timely & amicable settlement of customer issues.
Check & make sure that clear and correct details are received from the customer at the booking stage.
Coordinate with relevant parties (Customer/Carrier/Network) to arrange Booking/Trucking.
Update information in the core system.
Arrange documents (SI/VGM/FCR/Draft BL processing & checking) & Billing.
Arrange document collection & upload. Provide shipping advice as per the Customer's SOP.
Generate necessary reports and information for team leader: Information is accurate and timely.
Coordinate with overseas office to smooth operation: smooth and timely correspondence, and smooth service delivery.
Other assignments as per the Team Leader's request.
2/ Requirements:
COMPULSORY: Student (NOT fresh graduated and still be student for at least 4 months) who can work full-time from Monday to Friday for 6 months, 1-2 off-sessions per week for the study is acceptable.
Good English skills (both speaking & writing)
Background in Economics, Logistics or Analytics
Good attitude, hard-working, willing to learn
Ability to quickly negotiate with customers in a short call
Good at MS Office
3/ Working Location: 11th Floor, Etown 2 Building, 364 Cong Hoa, Ward 13, Tan Binh District, HCMC
APPLY HERE