Job Description
Job Purpose
Assist the Business Operations Director & Managers in the daily coordination, tracking, and follow-up of partnership projects and business opportunities. Support the analysis of ecosystems, opportunities, and strategies with partners while ensuring effective communication and alignment between departments across time zones.
Support the Business Operations Director & Managers in coordinating ongoing projects (including but not limited to operational services, business opportunities, visibility with partners, and catalog placements) to ensure smooth execution and high-quality delivery of all commitments.
Act as a liaison with local studios in the SEA time zone, ensuring day-to-day alignment on priorities, deliverables, and project status.
Principal Accountabilities
1. Project Management & Support
Assist in following up with departments (Sales, Marketing, Operations, Production, etc) to gather updates and consolidate project status.
Help maintain progress tracking tools (e.g., Trello or others) with real-time updates.
Support preparation of project documentation, meeting notes, and status reports.
Coordinate tasks and deliverables under the guidance of the Business Operation Director.
Escalate issues or delays to the Business Operations Director / Manager and propose basic solutions when possible.
2. Reporting & Documentation
Prepare draft reports and presentations for internal and partner meetings.
Support tracking of KPIs, costs, and deliverables under the supervision of the Business Operation Director / Manager in a form of dashboards
Document processes, updates, and lessons learned for future reference.
3. Partner & Internal Communication
Help prepare partner communication materials (memos, recap slides, follow-up emails).
Ensure smooth coordination between internal teams and external stakeholders by consolidating information.
Act as a supportive contact for operational questions when the Business Operation Director is unavailable.
Qualifications
Job Requirements
1. Knowledge
Proficiency in Google/ Microsoft Office Suite (especially Sheets, Slides, and Docs).
Basic understanding of P&L concepts, costs, and margin tracking (even at a learning stage).
Experience or comfort with project tracking tools (e.g., Trello, Jira, etc).
Familiarity with the gaming production ecosystem
2. Skills
Service-Oriented Mindset Naturally supportive, anticipates needs, and takes initiative to make the Director's workflow smoother.
Adaptability Works effectively across multiple time zones and cultures (especially SEA-based teams).
Confidentiality & Professionalism Handles sensitive information responsibly.
Communication Clear and structured written and verbal communication, able to summarize complex information effectively.
Analytical Thinking Comfortable with data, reports, and performance indicators; able to identify trends or potential issues.
Problem Solving Proactive in identifying bottlenecks and proposing simple, practical solutions.
Additional Information
Recruitment Process
(1) Screening call
Only candidates whose qualifications align with the role will be contacted. We sincerely appreciate your understanding.
(2) Interview(s)
(3) Offer
Work Location and Hours
Work location 207C Nguyen Xi, Binh Thanh Ward, Ho Chi Minh City.
Work hours 0830 AM - 0600 PM, Monday - Friday.
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