senior IT Network & securityVăn Phòng Đại Diện Nam Sài Gòn - Công Ty Cổ Phần Maison Retail Management International

I. JOB BRIEF:
- Builds, develop and maintain functional and secure networks. Mentor a team of engineers to troubleshoot and optimize our networks for our users.
II. JOB RELATION:
1. Direct superior: IT Services Delivery Manager
2. Major internal communication: MAISON Employees
3. Major external communications: Hitachi, SAP, VMWare, HP, LPC, FPT,CMC ...
III. DETAILED JOB DESCRIPTION:
- Maintains and upgrades existing environment to ensure a secure, dependable technology infrastructure. Demonstrated knowledge and understanding of the Cisco, HP, Sophos... technology, and incident response program development.
IV. REQUIREMENTS OF THE ROLE:
- Manage and maintain network and vendor to maximize network speed and availability.
- Maintain performing network monitoring and analysis, and performance tuning; troubleshooting performance problems.
- Manage information protection and the cybersecurity program.
- Establishes and maintains operational policies & procedure of IT.
- Designs and executes technology standards for network and security of the company.
- Ensures all critical systems operate efficiently, safely and in accordance with Service Level Agreement (SLA) and industry best practices
- Ensures operating within an ITIL framework across the key disciplines of Incident, Problem and Change.
- Set goals and objectives for members to meet the objective of whole ITSM particularly and of department objective generally.
- Fosters a positive and productive work environment by creating a high performing team.