1. Website Developmen & Launch
Support the development, configuration, testing, and launch of the new e-commerce website.
Implement website features, themes, functions, modules, and third-party integrations based on business requirements.
Work with external developers/agencies to ensure technical requirements and project timelines are delivered.
Conduct functional testing, UAT, cross-browser, and cross-device testing before and after launch.
2. Website Customization & Maintenance
Customize website features, front-end elements and functionalities based on business, commercial/ marketing campaign when required.
Troubleshoot and resolve website bugs, technical errors, broken functions, and display issues.
Monitor website health and proactively identify technical issues that may impact customer experience or sales.
3. UX/UI Implementation & Optimization
Translate UX/UI designs and prototypes into accurate, responsive website interfaces.
Ensure website implementation follows approved design systems, layouts, components, and brand guidelines.
Collaborate with website
merchandiser to improve website usability and customer journeys.
Identify UX/UI issues that may create friction in key journeys such as homepage → product discovery → product detail → cart → checkout.
Recommend and implement improvements to navigation, search, filtering, product presentation, CTA, mobile experience, and conversion paths.
4. Website Performance & Optimization
Monitor and optimize website speed, responsiveness, stability, and overall technical performance.
Identify opportunities to improve page loading time, mobile performance, and technical SEO readiness.
Ensure the website provides a consistent experience across desktop, tablet, and mobile devices.
5. Integration & Technical Support
Support integration with relevant third-party systems such as:
Payment gateways, Zalo ZBS/ SMS/ OTP
Analytics and tracking tools
CRM/ marketing tools
Shipping and fulfillment systems
Other e-commerce applications and APIs
Ensure tracking pixels, events, tags, and other required technical implementations work correctly.
3-4 years of experience in web development, e-commerce development, website implementation, or a similar technical role.
Experience working with CMS/ e-commerce platforms such as Shopify, Magento, WooCommerce, or similar platforms.
Understanding of UX/UI principles and familiarity with APIs, third-party integrations, analytics/tracking tools, and web technologies.
Basic understanding of SEO, CRO, Google Analytics/GA4, Google Tag Manager, and website performance metrics.
Strong problem-solving skills and ability to work independently in a fast-paced environment.
Good communication skills and ability to collaborate with E-commerce, Design, Marketing, and inhouse technical teams.