Head of Data Platform Center

Leadership and Strategy
Develop and execute the strategic roadmap for the Data Platform Center, ensuring alignment with the organization's overall data and IT strategies.
Oversee the design and implementation of enterprise data architecture to support group-wide initiatives.
Provide leadership across all functional areas of the center, including Data Product, Data Governance, Data Architecture, and CR Management Team.
Serve as the key liaison between business units, IT teams, and data stakeholders to ensure alignment and value delivery.
Foster a culture of innovation, operational excellence, and continuous improvement in the center.
Enterprise Data Architecture / Kiến trúc Dữ liệu Doanh nghiệp
Define the design and governance of enterprise-wide data architecture principles, frameworks, and standards to ensure consistency across systems and processes.
Oversee the alignment of system design and interoperability to ensure consistency across systems and processes.
Collaborate with IT architects to deliver integrated data and IT strategies.
Data Product Management
Manage business requirements analysis and the development of change requests (CRs) for Data Warehouse and related data products.
Oversee the design and delivery of data pipelines and reporting systems to support compliance requirements, such as SBV Circular 11.
Drive cloud and other data product initiatives, ensuring alignment with the broader Enterprise Data Analytics (EDA) strategy.
Data Engineering and Operations
Oversee the design, implementation, and maintenance of end-to-end data pipelines and data processing systems in the enterprise data zone (Data Warehouse).
Manage the integration of raw data into downstream systems to serve both business units' needs as well as regulatory reporting requirements.
Ensure the stability, scalability, security, and performance of data provisioning systems by establishing best practices for monitoring, alerting, capacity management, issue resolution.
Lead internal efforts to identify root causes of incidents; fixes serve as inputs into DPC's management standards.
Change Request (CR) Management
Ensure the delivery of CRs meets agreed timelines, business requirements, and quality standards.
Lead communication and updates with business functions through appropriate forums to ensure transparency and collaboration.
Oversee CR prioritization, resource allocation, SLA management, and performance tracking to optimize service delivery.
Recommend and implement process and technology improvements to enhance efficiency in CR delivery.
Team Management and Development
Build and develop a high-performing team across Data Product, Data Engineering, Data Architecture, and CR Management functions.
Define clear roles, responsibilities, and performance benchmarks to ensure operational excellence.
Mentor and empower team members, fostering a culture of collaboration, innovation, and accountability.
Manage resources and cost optimization across the center to ensure sustainable delivery.