Head of Design UX/UI / Product Design

The Head of Design is responsible for building a high-performing design organization and elevating AhaSlides' product quality across UX, UI, accessibility, research, and design systems. This role oversees design strategy, execution, process improvement, and cross-functional collaboration to deliver scalable and delightful product experiences-especially to trainers and enterprise users with complex workflows.

You will champion high-quality interaction design, push the maturity of our design system, drive feature discoverability improvements, shape AI-native user journeys, and ensure consistency across all product surfaces.

Key Responsibilities

1. Design Leadership & Team Development

• Lead, mentor, and grow a multidisciplinary team of UX, UI, research, and design system designers.
• Set up performance frameworks, skill development plans, OKRs, and 1:1 growth pathways.
• Foster a culture of craft excellence, user-centered thinking, and evidence-based decision-making.

2. Product Experience Strategy

• Shape the end-to-end product experience of AhaSlides
• Work closely with stakeholders to turn user insights into product opportunities, backlog prioritization, and product direction.

3. Design System & DesignOps

• Own the Aha Experience System: design tokens, component architecture, interaction patterns, UI states, motion, and accessibility standards.
• Drive DesignOps to enable faster, more consistent delivery across teams.
• Establish QA/Design review processes, documentation, and governance to maintain product-wide consistency.
• Collaborate with engineering to ensure accurate implementation of components and visual quality.
  

5. User Research & Insights

• Oversee the UX research function to generate actionable insights.
• Translate insights into frameworks, principles, and product decision inputs.

6. Accessibility & Quality

• Ensure all product experiences align with WCAG 2.1 AA visual and interaction standards.
• Improve the product's clarity, readability, and inclusive experience for global users.
• Implement accessibility audits and drive improvements across all surfaces.
  

7. Cross-Functional Impact

• Partner tightly with Product, Engineering, Marketing, and Customer Success to deliver cohesive product experiences.
• Communicate design vision, priorities, and updates to leadership and stakeholders.
• Support GTM teams (Marketing, Sales, CS) with UX insights, product storytelling, and experience-aligned communications.

Must-Have

• 6+ years in UX/UI or Product Design; 2+ years in a design leadership or managerial role.
• Strong experience designing for SaaS, productivity tools, or interactive platforms.
• Portfolio demonstrating design systems, complex workflows, multi-screen experiences, and high-quality UI craft.
• Deep understanding of information architecture, interaction design, and product usability.
• Experience running or contributing to UX research.
• Strong visual skills, attention to detail, and ability to define a coherent design language.
• Excellent communication and stakeholder management.
  

Nice-to-Have

• Experience with AI/LLM-based products.
• Experience building or scaling design systems.
• Familiarity with WCAG 2.1, accessibility audits, or inclusive design.
• Experience in EdTech, training platforms, or collaboration tools.
• Ability to prototype and validate quickly.

• A collaborative and inclusive work environment with a focus on creativity and innovation.
• Opportunities to work on impactful projects that reach a global audience.
• Competitive salary and performance-based incentives.
• A vibrant office culture is at the heart of Hanoi, with regular team-building activities and flexible working arrangements.
  

About the team

We are a fast-growing team of talented engineers, designers, marketers, and leaders. Our dream is for a "made in Vietnam" tech product to be used by the whole world. At AhaSlides, we realise that dream each day.