head of Logistics

* Main Purpose of the Role
- The Head of Logistics is responsible for setting up, establishing, and executing all aspects of the logistics product, which includes trucking, customs clearance and warehouse, both Imports and Exports.
Setting up a strong business plan for growth with clear execution guidelines to enable ZIMLog to build a significant logistics presence in Vietnam.
The Head of Logistics will work closely with the sales and marketing teams to design and deliver products that meet the needs of ZIMLog target market. The Head of Logistics is also responsible for monitoring market trends, conducting research, and analyzing data to identify new opportunities and areas for growth.
- This position will have a keen eye to profitability and is seasoned at trucking solutions, routing options as well as negotiations with vendors and customers, creating, and maintaining relationships with carriers, including the negotiation of rates, service level agreements and product solutions.
* Major areas of responsibility
- This role will have oversight of the setup of the operational structure in Vietnam and will focus on 2 main elements:
Building a strong logistics product and operations team to support the growth.
- The Head of Logistics will be responsible for hiring a logistics team; supporting and training them and will assist with RFQ's, RFP's and presentations to clients with significant trucking volume potential. This position must be comfortable in front of clients as a resource to the sales team when they are required to present the face of the logistics Department.
* Key Accountability
** Transactions - 60%
- Monitor market trends and competitor activity to identify new business opportunities.
- Defines and rolls out new products and/or industry specific trucking product solutions
- Manage and optimize trucking operations by implementing standard processes and operational control systems
- Coach operations and initiate specific training as needed
- Interview, hire and train support staff. Continuously review the performance of staff
- Manages carrier relations and negotiates rates to support.
- Develop and implement strategies to enhance the organization's air products and services.
- Collaborate with sales and marketing teams to develop effective sales and marketing strategies for air products and services.
- Analyze market trends, customer needs, and competitor activities to identify new opportunities and areas for growth.
- Develop pricing strategies and ensure that pricing is competitive and aligned with market trends and customer needs.
- Monitor product performance and adjust improve performance and profitability.
- Work closely with suppliers and vendors to ensure the availability and quality of air products and services.
- Ensure compliance with industry regulations and standards.
- Manage and lead a team of professionals to achieve goals and objectives.
- Collaborate with other departments and stakeholders to ensure alignment and integration of air products and services with overall organizational goals and strategies.
- Develops sales tariffs and manages rate databases to be used as sales tools.
- Align and support Commercial Leader to coach sales staff on product related strategy, services, and solutions.
- Support tender management in the RFQ process.
** Air Pricing - Air National Pricing Center (NPC) - 30%
- Manage, coordinate and lead a strong operations team to ensure a best-in-class operations organization.
- Create and implement strategic initiatives for the VAS department.
- Create, implement, and report improvement of all department KPIs as well as SOP
** Reporting - 10%
- Maintaining internal operational databases ensuring compliance with the company's partner/vendor standards and local requirements and regulations.
- Manage monthly review of partners/vendors for compliance, score cards, etc.
- Prepare regular analytical reports, strategically plan, and manage air freight services