HN Middle/Senior Technical Business Analyst

By applying for the above position, you accept and agree that your personal data and any information stated in the attached curriculum vitae (CV) will be used and processed by Joboko and NAB Vietnam for recruitment purposes. The storage and processing of such information will comply with the applicable laws of Vietnam, and the policies and procedures of Joboko and NAB Vietnam regarding personal data, as amended from time to time.

ABOUT THE JOB

We are seeking an experienced Senior Technical Business Analyst who is passionate in delivering unprecedented user experience across customer and banker journey.

MAIN RESPONSIBILITIES

• Work with business users to elicit and define user requirements using the most appropriate method(s), and translate them into functional requirements, and contribute to the management expectations.
• Analyse requirements that are uniquely traceable, verifiable, and prioritised in a manner that is acceptable to both business and technology stakeholders.
• Use the relevant data and modelling tools to analyse and represent information in an effective form, to translate business requirements into meaningful statements of work.
• Produce relevant documentation and keep them timely updated and transparent with the team.
• Communicate iteration priorities, feature sets, roadmaps, and customer feedback to a variety of different stakeholders and executives.
• Apply strong Business Analysis skills and methodologies to ensure that what is produced is aligned and value maximized for our customers.
• Engage and discuss with the related stakeholders on the status of a project, as well as constantly ensure the requirements are understood by the team.
• Assess existing processes to identify redesign or enhancement opportunities to deliver improved productivity or efficiency to the business.
• Support and review the testing scenarios, test data and defects verification throughout the delivery lifecycle.
• Represent the project team at workshops, presentations, showcases, and other meetings as appropriate, ensuring any decisions made are communicated back to the engineering team.
• Fulfill other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

Must have:

• At least 4 years of experience as a Technical Business Analyst or Product Owner with highly developed Technical Analysis skills.
• Excellent English communication skills (both verbal & written) and strong Presentation capabilities.
• Advanced skills in using suitable tools for business modelling, drawing business and technical flows/diagrams, creating mock-ups /wireframes/prototypes, etc
• Good skill in Elicitation and Requirement analysis & documentation with a high-level focus on details
• Hands-on experience in influencing and collaborating with internal stakeholders such as Product Owners, Solution Designers and Architects
• Working knowledge of technical concepts (e.g. user interfaces, API, databases, system integration) and dealing with technical stakeholders
• Strong problem solving and troubleshooting skills, with detail-oriented mindset
• Experience with Agile methodology, especially Scrum framework
• Experience in the UI/UX or understanding of user-centric mindset

Nice-to-have

• Have basic knowledge of cloud-based technologies (Amazon Web Services is preferred)
• Experience or knowledge of BABOK® Knowledge Areas
• Bachelor's Degree, preferably in IT, Business, Computer Science, or related area
• Experience in the Banking or Financial Services industry
• Any additional certification or training in BA, PO, UX or related area (e.g. PSPO, CSPO, CBAP)

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

• Attractive salary and benefits
• 20-day annual leave and 7-day sick leave, etc.
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and frequent appreciation gifts
• Extra benefits for long-term employees

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Well-structured learning and development programs (technical and soft skills)
• Sponsored certificates in both IT and banking/finance
• Premium account on Udemy
• English learning with native teachers
• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and good work-life balance
• Well-equipped & modern Agile office with fully stocked pantry
• Special programs to improve your physical and mental health
• Annual company trip and events
• A solid talented team behind you - great people who love what they do

If this excites you, let's have a chat over a cup of coffee!