Team Mission: We are the Advanced Analytics & Customer Intelligence Engine for the company. Our mission is to build a world-class, data-driven culture, and that mission begins with 100% reliable, high-fidelity data.
Role Mission: To execute the foundational work of our AI platform by producing a high-volume, high-accuracy "ground truth" dataset from our customer inquiries. Your work is the raw material for training our next generation of AI models.
Core Responsibilities:
Data Annotation: Execute high-volume data annotation, classification, and labeling tasks (primarily on customer inquiry text) following a precise, documented schema and set of guidelines.
Meet Production Targets: Consistently meet daily and weekly targets for both annotation quantity (throughput) and first-pass accuracy.
Follow Process: Meticulously follow the defined team workflow for checking out, processing, and submitting data units within our annotation tool.
Identify Ambiguity: Meticulously document and escalate ambiguous "edge cases" (e.g., inquiries that don't fit the schema) to the JrPO and Data Science team for clarification.
Who You Are (The Bar for Entry):
Obsessive Attention to Detail: You are the person who always spots the typo or inconsistency. You take pride in perfect, error-free work.
Extreme Discipline & Focus: You have the mental stamina to perform repetitive, high-stakes tasks with sustained, high-level focus. You understand that every single click matters.
A "Rule-Follower" (in a good way): You understand the critical importance of following guidelines exactly as they are written to ensure data consistency.
Reliable & Accountable: You are motivated by clear, measurable targets and take personal ownership in meeting them consistently.
Requirements & Qualifications:
Currently enrolled in any university program.
Availability to work fulltime
High degree of comfort with new software and highly repetitive, detail-oriented computer work.
You must pass a short annotation test to demonstrate your attention to detail.
Benefits:
Hands-on experience working directly with real projects, real data, and real users.
1-1 mentorship from senior team members to accelerate your learning curve.
Opportunity to explore different functions across Data, Technology and AI depending on your strengths.
Access to internal training sessions, workshops, and growth playbooks.
Monthly intern allowance and support for work-related expenses.
A dynamic, tech-driven environment where your ideas are valued and encouraged.
A fast-paced environment that will help you build strong problem-solving and analytical skills.
Work with talented teammates who love experimenting and building impactful products.
Receive continuous feedback to improve your skills, mindset, and future career direction.
APPLY HERE
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