HỒ CHÍ MINH | Wink Hotel Saigon Centre | Wink Guide/Receptionist (Hướng dẫn viên Wink/Lễ tân)

• Creating unique, customized, authentic guest experiences based on thoughtful observation and active listening though guests' expressed and non-expressed preferences
• Collaborating with fellow departments to create unique, customized, authentic guest experiences based on available resources and teamwork
• Taking initiative and proactive approaches when handling guest preferences, requests and concerns
• Being readily available and approachable to all guests and provide warm, friendly, genuine services to guests
• Ensuring that functions achieve or exceed guests' expectations
• Extending professionalism and courtesy to guests at all times and displaying the brand values of the company