Mô tả công việc
• Evaluate credit worthiness via processing loan applications and documentation
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine all applicable ratios and metrics for preparing credit application and set up loan payment plans
• Communicate with customer via phone/ direct meet / site visit the mortgage or customer's addresses either to request or to provide or to verify information and assess the customer credit worthiness and provided information.
• Complete loan contracts and counsel customers on policies and regulations.
• Maintain and follow up loan records and overdue record, implement collection procedure and propose changes as needed to reduce bad debts.
• Update job knowledge on types of loans and other bank services
• Assess customer needs, explore all options and introduce different types of loans to develop referral networks, suggest alternate channels and cross-sell products and services
• Build trust relationships, customer loyalty and satisfaction throughout the underwriting process.
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Yêu cầu
• Bachelor's degree in business, finance, or a related field
• Good interpersonal and communication skills in English
• Good math and computer skills
• Proven working experience as a Loan Officer or Loan admin
• Solid understanding of lending products and practices
• Comprehensive understanding of lending regulations
• Excellent communication, customer-service, and time-management skills
• Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
• High self-motivated and committed
• Ability to pass a background check
Quyền lợi
Bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Chế độ nghỉ phép
Chế độ tập thể dục
Thông tin chung