Mô tả công việc
Receive, record and transmit guest requests accurately.
Prepare and distribute various departmental reports.
Input accurate room status into system daily and investigate discrepancies.
Maintain and update administrative data.
Maintain key control and monitor lost properties.
Maintain work area in a proper state of cleanliness.
Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Executive Housekeeper.
Be familiar with Housekeeping positions and team members' job functions.
Maintain good relations with team members and other interfacing departments.
Ensures smooth handover of daily activities to the next shift.
Yêu cầu
Relevant educational background, vocational training, academic degree, or professional
qualification applicable to the position and commensurate with the position level
Relevant experience in a similar position and/or within a similar scale of operation, commensurate
with the position level.
Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
workplace regulations.
Good communication, teamwork, problem-solving, and adaptability skills.
Strong commitment to service excellence and professional standards.
Ability to work effectively in a fast-paced hospitality environment.
Relevant professional certifications and English proficiency are advantages, depending on the
position.
Quyền lợi
Join the pre-opening team of two brand-new hotels
Pre-opening experience
Career development & training
Pre-opening allowance
Island allowance
Staff accommodation
Preopening meal allowance
Health insurance
Accor career opportunities
Working 5 days per week, 2 days off per week
Other benefit
Thông tin khác
Số lượng
2
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Buồng phòng
Vị trí
Nhân viên
Cập nhật
[protected info]:20
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Phú Quốc - Kiên Giang