HR, Admin & Compliance Manager

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JOB SUMMARY
Leads the factory's HR, Admin and Compliance functions so the factory has the right people,
runs smoothly day to day, and meets Vietnamese labor law and customer social compliance
requirements. Acts as the Factory Director's partner on people, workplace and compliance
matters, and as the main bridge between the factory's management and local authorities. Leads
a small team, delegates day-to-day execution, and builds simple, practical systems that fit a
new factory and follow head-office policies.
JOB DESCRIPTION
1. Strategy & Planning
• Set the annual HR, Admin and Compliance plan and budget, aligned with the factory's
production ramp-up.
• Build up headcount plans with the Factory Director and Department heads.
2. People & Workforce
• Oversee recruitment, onboarding, contracts, attendance, payroll, insurance and employee
records, carried out by the HR team in line with labor law and head-office policies.
• Oversee the rollout of performance reviews and training on labor rules and compliance.
3. Employee Relations & Retention
• Own retention and employee relations outcomes: track absenteeism and turnover and drive
improvement actions.
• Lead the relationship with the trade union and personally handle escalated grievance and
disciplinary cases.
4. Administration & Facilities
• Oversee general services (canteen, shuttle, security, cleaning, office services) and service
providers, keeping admin costs within budget.
5. Compliance & Audit
• Accountable for compliance with Vietnamese labor law and customer codes of conduct.
• Lead customer social compliance audits and certifications (e.g. WRAP, amfori BSCI, Higg
FSLM) and make sure corrective actions are closed on time.
• Oversee fire safety and occupational health and safety (OHS) compliance with the relevant
departments.
6. Government & Community Relations
• Act as the main contact between the factory's management and local authorities.
• Make sure registrations, permits and licenses are valid, tracked and renewed on time, and lead
the factory's response to official inspections.
• Lead the factory's response to incidents involving authorities (accidents, labor disputes,
inspections) and escalate to the Factory Director and Head Office when needed.
7. Reporting & Systems
• Report directly to the Factory Director, including a monthly update on key figures: headcount,
turnover, absenteeism, compliance and audit status, and admin cost.
• Make sure HR, Admin and Compliance procedures and records are in place and audit-ready
from the start.
8. Other Duties: Other duties as assigned by the Factory Director.