HR Manager

1. HR Leadership & Operations
Own and lead the full HR function: recruitment, C&B, employee relations, and admin
Act as a true business partner to leadership and outlet managers
Resolve employee issues quickly and pragmatically in a fast-paced environment
2. Recruitment & Workforce Management
Lead high-volume recruitment for frontline roles and key management positions
Improve hiring speed, quality, and onboarding effectiveness
Build talent pipelines for future growth
3. Employee Engagement & Retention
Design and execute initiatives to improve engagement and reduce turnover
Maintain a strong presence in outlets to understand team dynamics
Build a culture that balances performance, accountability, and team spirit
4. Performance & Leadership Development
Implement practical performance management processes (KPIs, reviews, feedback)
Coach managers on people management, discipline, and team development
Support leadership capability building across the organisatio
5. HR Systems, Structure & Process
Build and improve HR frameworks: recruitment, onboarding, grading, and policies
Ensure consistency across all locations while maintaining flexibility where needed
Use data and reporting to support decision-making
6. Compliance & Administration
Ensure compliance with Vietnamese labour law and internal policies
Oversee employee lifecycle processes (onboarding, probation, transfers, exits)
Maintain accurate HR documentation and reporting
7. Digital & AI Enablement (Support Role)
Use digital tools and AI to improve recruitment, onboarding, and HR efficiency
Support adoption of practical HR technologies across the business