IBS Intern

JOB DESCRIPTION
Assist team with day-to-day secretarial management, e.g. meeting room, conference call arrangement, other daily basic tasks scheduled
Responsible for assisting answering queries and addressing system (CRM/IBS) and user issues in a timely and professional manner
Understanding and proactively maintaining daily system performance, having the ability to troubleshoot user problems
Instruct users on basic system and multi-functions related to ensure thorough interaction between user and CRM/IBS system
Maintain system information input-output and executing data cleansing/reconciliation process periodically
Review and doing necessary arrangement to update user security, e.g. adding or removing access rights re onboarding or leaving employees
Acting as a coordinator by assisting other team members to monitoring/involving testing process, data configuration, deployment or operation in any projects related to system enhancement, upgrades or changes
Other assignments from Management board
REQUIREMENTS
A high level of initiative and a proactive approach
Confident, assertive and resilient
Relationship building skills at all levels
Project planning ability
Excellent and proven organization skills
People management skills
A "can do" attitude
Good standard of education
Good knowledge of all MS Office/IT packages and management/financial information
Proven excellent secretarial support skills working for professional staff
Experience of managing others would be advantageous
BENEFITS
Training opportunity
Internship allowance