Implementation Specialist (ERP knowledge, English)

• Proficient in English; Must be personable and confident in communication via telephone, and well-written professionally via email.
• Strongly knowledgeable in analyzing and solving problems
• Strong customer service etiquette and customer courtesy
• Familiar with Microsoft Office; ERP knowledge
• Able to work solo or as part of a team
• Must be able to manage time efficiently, prioritize tasks, and work well in a team setting, to reach team and department goals
• Can work under high pressure
• Demonstrates the ability to work effectively in AI‐augmented environments by applying AI tools to enhance productivity, while exercising sound human judgment and accountability.
• Identifies automation opportunities within existing processes