WHO WE ARE:
Innovature BPO is a Vietnamese company with more than 10 years of experience in providing outsourcing solutions to clients worldwide. Our services support from call center, 24/7 bi-lingual customer care services,
digital marketing to bookkeeping and data analytics services. We offer full time remote resources who are able to deliver the standard that meet global manpower requirement and utilize our business analytics, SLA and other performance metrics to help our clients boost productivity. Our mission is to enable clients to become high-performance businesses and create long-term partnership. Our vision is to connect Vietnamese talents to global labor market demands.
In 2021, Innovature BPO was proudly recognized the "HR Asia Award, one of the best places to work for in Asia". In 2024, Innovature BPO was again proudly recognized as a Great Place to Work, reflecting our commitment to creating a positive and supportive work environment. We have officially earned this certification, with an impressive 92% of our employees agreeing that Innovature BPO is a great place to work, compared to the 59% average at typical companies. This remarkable statistic underscores the unique and positive culture we've cultivated. We're committed to continuously improving our workplace, empowering our employees, and building an even brighter future together.
For more information about us, please access [protected info]
WHAT YOU WILL BE DOING:
General administration, document handling, and record keeping.
Scheduling and diary coordination for site visits, jobs, and appointments.
Facilities and maintenance administration, including logging jobs and following up on outstanding items.
Coordinating with vendors and subcontractors, including confirming attendance and locations.
Communicating with clients and suppliers by phone and email.
Updating and maintaining records in the client's in-house systems.
General office management support.
WHAT WE ARE LOOKING FOR:
6 months to 1 year of working experience
Fluent spoken and written English, with clear and easy-to-understand communication.
Confident speaking directly with Australian clients and vendors by phone.
Well-organized, with strong attention to detail.
Able to work a night shift starting at 3:00 AM Vietnam time.
No degree or professional license required; high school education is sufficient.
Experience communicating with international clients or coordinating with vendors and subcontractors is an advantage.
WHAT WE OFFER: We treat people fairly and with dignity, keeping a healthy perspective about life and work and fostering a positive and enjoyable work environment with appealing benefits as below:
- A competitive monthly salary
- 13th month Tet bonus & bi-annual performance bonus
- 12 Annual Leaves + 2 Sick Leaves + 1 Birthday Leave
- Annual salary review
- Attractive employee awards: Employee of Year, Semi-Annual outstanding employee
- Social insurance and healthcare insurance upon Vietnam Labor Code
- PTI insurance package, and annual health check
- An open culture that spurs creativity, innovation, and inclusivity
- Diverse activities to foster relationships, including company trips, year-end party, employees' birthdays
- An open-space office, a cafeteria, and a range of modern equipment
- Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)
WORK LOCATION: Onsite at The District Building, 159C De Tham, Cau Ong Lanh Ward, HCMC
WORKING HOURS: 3AM - 12PM (Mon - Fri)
We welcome talents to apply by clicking "APPLY"
At Innovature, we are proud to be an equal opportunities employer.
We believe in making decisions about our employees' careers based solely on their ability to perform and grow within their roles, regardless of gender, nationality, ethnic origin, religion or belief, disability, age, sexual orientation, and identity.
We are committed to building a culture where every individual feels respected and valued. We strive to create an environment free from discrimination and harassment, where all voices are heard, and everyone has the opportunity to thrive.
Our dedication to fostering a diverse, equitable, inclusive, and accessible workplace is central to our mission.
Find out about our company's life here: