IT Application Support StaffMitsubishi Motors Vietnam
Nơi làm việc: Bình Dương
Ngành nghề: IT phần mềm, IT phần cứng/mạng, Bộ Phận Hỗ trợ
Thu nhập: Thương lượng
Hình thức: Toàn thời gian
Ngày đăng: 11/03/2024
Hạn nộp: 07/04/2024
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Mô tả công việc
1. Technical Support and Issue Resolution:
• Provide technical support for web and SaaS applications, troubleshooting and resolving user issues.
• Act as a liaison between end-users and development teams to ensure prompt and effective issue resolution.
• Document and maintain up-to-date records of application issues, resolutions, and processes.
• Provide IT helpdesk support to users, resolving basic IT issues, and escalating complex issues to appropriate teams.
• Provide training and support to users on software applications and systems.
2. Application Administration and Maintenance:
• Assist in the administration of CRM, DMS, and other systems, ensuring smooth operation and efficiency.
• Continuously monitor and analyze application performance, identifying areas for improvement.
• Participate in the testing and implementation of new application releases.
• Assist in the development and maintenance of the company's Intranet site based on Microsoft SharePoint Online.
3. Project Coordination and Collaboration:
• Gather requirements for new projects and collaborate with development teams
• Ensure projects are delivered on time and within budget.
• Work closely with other teams, such as sales and marketing, to align application systems with business objectives.
4. Continuous Learning and Technological Awareness:
• Keep up-to-date with the latest technologies and trends in application development and support.
• Provide technical support for web and SaaS applications, troubleshooting and resolving user issues.
• Act as a liaison between end-users and development teams to ensure prompt and effective issue resolution.
• Document and maintain up-to-date records of application issues, resolutions, and processes.
• Provide IT helpdesk support to users, resolving basic IT issues, and escalating complex issues to appropriate teams.
• Provide training and support to users on software applications and systems.
2. Application Administration and Maintenance:
• Assist in the administration of CRM, DMS, and other systems, ensuring smooth operation and efficiency.
• Continuously monitor and analyze application performance, identifying areas for improvement.
• Participate in the testing and implementation of new application releases.
• Assist in the development and maintenance of the company's Intranet site based on Microsoft SharePoint Online.
3. Project Coordination and Collaboration:
• Gather requirements for new projects and collaborate with development teams
• Ensure projects are delivered on time and within budget.
• Work closely with other teams, such as sales and marketing, to align application systems with business objectives.
4. Continuous Learning and Technological Awareness:
• Keep up-to-date with the latest technologies and trends in application development and support.
Yêu cầu
- Education: Bachelor's degree in Computer Science/Information Technology or related field
- Experience: 1-2 years of experience in a similar role, preferably in a software development or IT support environment. Basic IT helpdesk experience, including troubleshooting and resolving technical issues
- Knowledge:
• Understanding of web applications and Software-as-a-Service (SaaS) concepts
• Basic knowledge of programming languages such as JS, C#, Python
• Familiarity with database management systems like MSSQL, MySQL
• Experience with Microsoft SharePoint, Power Automate is a plus.
- Required skills:
• Good English proficiency (all 4 skills)
• Effective communication and interpersonal skills to interact with end-users and software
- Other (if any): Flexibility and willingness to learn new technologies and processes
Benefits:
- Competitive salary
- Transportation & meal allowances
- Annual performance & salary review; salary increment due to inflation
- Total annual bonus from 1.5 - 6 months
- Premium health care package
- Additional public holiday days-off
** Notes: Please include your profile picture and expected salary in your CVs
- Experience: 1-2 years of experience in a similar role, preferably in a software development or IT support environment. Basic IT helpdesk experience, including troubleshooting and resolving technical issues
- Knowledge:
• Understanding of web applications and Software-as-a-Service (SaaS) concepts
• Basic knowledge of programming languages such as JS, C#, Python
• Familiarity with database management systems like MSSQL, MySQL
• Experience with Microsoft SharePoint, Power Automate is a plus.
- Required skills:
• Good English proficiency (all 4 skills)
• Effective communication and interpersonal skills to interact with end-users and software
- Other (if any): Flexibility and willingness to learn new technologies and processes
Benefits:
- Competitive salary
- Transportation & meal allowances
- Annual performance & salary review; salary increment due to inflation
- Total annual bonus from 1.5 - 6 months
- Premium health care package
- Additional public holiday days-off
** Notes: Please include your profile picture and expected salary in your CVs
Quyền lợi
Competitive salary & total bonus from 1.5 - 6 months
Premium health care package
Shuttle bus/transportation allowance, meal provided
Premium health care package
Shuttle bus/transportation allowance, meal provided
Thông tin khác
Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
Lĩnh vực
Ô tô
Kỹ Năng
Technical Support, SaaS, Application Support, Data Management, C#
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
[protected info]
Cấp Bậc
Nhân viên
Ngành Nghề
Công Nghệ Thông Tin/Viễn Thông > IT Support/Help Desk
Lĩnh vực
Ô tô
Kỹ Năng
Technical Support, SaaS, Application Support, Data Management, C#
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Giới thiệu công ty
Mitsubishi Motors Vietnam việc làm
An Binh, Di An, Binh Duong
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Vị trí IT Application Support Staff do công ty Mitsubishi Motors Vietnam tuyển dụng tại Bình Dương, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về IT Application Support Staff hoặc công ty Mitsubishi Motors Vietnam ở các link phía trên
Giới thiệu công ty
Mitsubishi Motors Vietnam việc làm
An Binh, Di An, Binh Duong