Perform daily operations of assigned systems/applications, especially Digital Banking applications in the Production environment, ensuring system stability and compliance with SLA requirements.
Deploy and release applications following Agile methodology and CI/CD processes, coordinating with relevant stakeholders to ensure safe and on‐schedule releases.
Manage system configurations and maintain accurate configuration information in the CMDB, ensuring configuration data integrity and traceability of changes.
Design, implement, and operate system monitoring (Monitoring / Alerting / Dashboard) using tools such as Dynatrace, ELK, Prometheus, Grafana, etc., to proactively detect anomalies and optimize system performance.
Receive, analyze, and resolve incidents and problems related to systems within the assigned scope.
Participate in troubleshooting and fixing application issues arising during system operations.
Support users and business units during application usage, handling operational issues and inquiries.
Contribute to the development and standardization of operational processes, technical documentation, and runbooks, and continuously improve operational quality.
Job Requirements
Education
Bachelor's degree in Information Technology, Software Engineering, or related fields.
Experience
At least 3 years of experience in roles such as DevOps Engineer, System Engineer, Fullstack Dev, Application Support or equivalent.
Công ty Giải pháp Công nghệ Sài Gòn - Saigon Technology Solutions
Thỏa Thuận
Hồ Chí Minh
08/11/2026
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