Mô tả công việc
Mô tả Công việc
- User Support: Provide prompt technical support to employees regarding computer hardware (PCs/Laptops), peripherals (printers, photocopiers, scanners), and office software.
- System Administration: Install, configure, and troubleshoot Windows/macOS operating systems and company-specific applications.
- Network Infrastructure: Monitor and maintain LAN/Wi-Fi systems; resolve basic connectivity and network access issues.
- Asset Management: Maintain an inventory of IT assets, perform routine maintenance, and recommend equipment upgrades or replacements.
- Data Security: Assist in implementing security protocols, managing user access permissions, and ensuring regular data backups.
Yêu cầu
Yêu Cầu Công Việc
- Education: College or Bachelor's degree in Information Technology, Computer Science, or Network Administration.
- Experience: Minimum 1 year of experience in a Helpdesk or Technical Support role.
* Technical Skills:
- Strong knowledge of computer hardware and networking devices (Routers, Switches, Access Points).
- Proficiency in troubleshooting OS issues and Microsoft Office 365 suite.
- Knowledge of Windows Server or ERP systems is a significant advantage.
- Soft Skills: Excellent communication, a strong service mindset, and the ability to handle high-pressure situations effectively.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin chung
- Thu nhập: 10 Tr - 15 Tr VND