IT Officer (Hanoi Head Office - 621)

AEONMALL Vietnam Co., Ltd is a core enterprise of AEON group, specializing in shopping mall development and business operation. Based on the basic philosophy "The customer first", we are continuing our efforts to create malls that enhance the quality of life, stimulate local economic activity and contribute to community life and culture. Because of business expanding, we are in need of recruiting 01 IT Officer.
+ Business fields: Development of large-scale shopping malls, tenant leasing, and shopping mall operation.
+ Company size: 450-500 employees.
+ Work location: Hanoi Head Office, 3rd fIoor, East Office, AEON MALL Long Bien, No. 27 Co Linh Road, Long Bien Ward, Long Bien District, Hanoi
+ Working time: Monday - Friday, 8:30 AM - 5:30 PM.
+ Report to: Manager/ Team Leader.
+ Job summary: This role focuses on supporting IT infrastructure and Microsoft 365 administration while executing internal operational processes and documentation. Additionally, it involves coordinating with business departments to gather requirements, managing vendor communications, and assisting with information security measures.
Details:
1. Support IT system deployment and operations
Assist in implementing, upgrading, operating, and monitoring IT infrastructure, networks, cloud, including basic administration of Microsoft 365, Active Directory, and EntraID under guidance. (20%)
2. Execute internal operational processes: Carry out internal operational rules, while supporting the preparation of necessary documentation to ensure smooth and organized workflows. (30%)
3. Assist in business coordination and requirements gathering: Coordinate with business departments to collect information and support in clarifying end-user requirements. (20%)
4. Support information security: Participate in implementing measures to control and improve internal information security as directed. (15%)
5. Assist in vendor coordination: Support communication with vendors and assist in preparing related documents. (15%)