IT Solutions Engineer

Mô tả Công việc
Our client is a foreign-invested company, now looking for an IT Solutions Engineer (Manufacturing, ID17701, 1200USD):
Provide end-user support for all issues related to Business Applications, ensuring timely troubleshooting and resolution.
Conduct user training sessions to guide employees in effectively utilizing various functions and modules within Business Applications.
Collaborate with cross-functional teams (Production, Quality, Engineering) to optimize business processes, including BOM management, production planning, and quality assurance through MES (Manufacturing Execution System) solutions.
Manage and maintain Business Application systems and cloud infrastructure, including user access, master data, configuration changes, system updates, maintenance schedules, and event log tracking.
Develop and maintain lightweight technical solutions such as reports, interfaces, data conversions, enhancements, forms, and workflow automations to support business needs.
Engage with departments across the organization to gather business requirements, identify areas for improvement, and deliver scalable technical solutions tailored to operational needs.
Coordinate closely with external consultants and vendors to ensure software developments and customizations meet defined specifications and quality standards.
Work in alignment with the headquarters of IT team to ensure compliance with global standards for solution architecture, manufacturing systems, and IT integrations.