(Junior) Business Process AnalystCông ty TNHH iCare Benefits Việt Nam

Job Objective:
This role will be part of Strategy & Transformation team. It requires a process oriented, analytical individual who is responsible for the end-to-end evaluation, design, creation, and delivery of organizational processes across people, business process, technology and customers aimed to effectively manage process changes across the business, improve operational efficiency, create transparency and reduce re-work.
Key Responsibilities:
Design, build and evaluate enterprise business processes and workflow as well as monitoring and maintaining changes from the business and project impacting processes.
Creating and presenting 'as is' and 'to be' processes for business approval
Analysis of current processes and identify opportunities to enhance (e.g. improvements or automation) processes. Facilitate, collaborate and Interviewing staff and management to determine final process product.
Meeting with stakeholders to discuss areas of focus and improvement within the business
Create and implement initiatives specific business process development and process change management framework. As well define clear roles and responsilbities.
Inspect effectiveness of current process improvement initiatives and make useful recommendations
Overseeing the implementation of revised processes and workflows.
Ensure alignment between policy, process (and business rules), and procedures
Own the process change communication channel with stakeholders at all levels
Align with Movi Business Process Framework and promote best practices including staying up to date with the latest business process management best practice methodology.